Troubleshooting

Troubleshooting

Camera problems

Status

Solution

Camera does not

Charge rechargeable batteries (see page 1).

turn on

Remove then reinsert or replace batteries. If the camera still does

Camera does not turn

not function, go to www.kodak.com/go/z981support and select

Interactive Troubleshooting & Repairs.

off

 

Camera buttons and

 

controls do not

 

function

 

Camera freezes up

Turn the camera off, then back on. Make sure the camera is

when a card is inserted

turned off before inserting or removing a card.

or removed.

 

LCD is too dark.

Adjust the LCD Brightness setting (see page 43).

In Review, a blue or

Transfer the picture to the computer (see page 46), then format

black screen is

the card or internal memory.

displayed instead of

Take another picture.

a picture

 

In Review, you do not

Check the image storage location (see page 45). Format the card

see a picture (or the

in the camera (see page 45)

expected picture) on

Caution: Formatting a card deletes all pictures and

the LCD

videos, including protected files.

Pictures remaining

Continue taking pictures. The camera is operating normally.

number does not

(The camera estimates the number of pictures remaining after each

decrease after taking a

picture is taken, based on picture size and content.)

picture

 

Flash does not fire

Check the flash setting, and change as needed (see page 14).

 

NOTE: The flash does not fire in all modes.

 

 

www.kodak.com/go/support

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Kodak 1020304 manual Troubleshooting, Camera problems, Status Solution, Videos, including protected files