Troubleshooting

www.kodak.com/go/support 53

Computer/connectivity problemsPicture quality problems
Status Solution
Slide Show does not
run on an external
video device
Adjust the camera Video Out setting to NTSC or PAL (see
page44 ).
Make sure the external device settings are correct. (See the
device’s user guide.)
Computer does not
communicate with
the camera
Turn off the camera, then turn it back on.
Make sure the batteries are charged and installed correctly (see
page1 ).
Make sure the KO DAK Ca mera U SB Ca ble, U -8 is c onne cted t o the
camera and the computer (see page46). Then turn on the
camera.
See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Picture is not clear To automatically set exposure and focus, press the Shutter button
halfway. When the framing marks turn green, press the Shutter
button completely down to take the picture.
Clean the lens (see page59).
Make sure the camera is not in Macro mode (see page17).
Place the camera on a flat, steady surface or use a tripod (especially
in high-zoom settings or in low light).
Use a larger picture size (see page40).
If you’re manually adjusting the ISO speed, realize that high ISO
setting may cause grainy pictures.