Troubleshooting
www.kodak.com/go/support 46
Battery life is short ■Make sure the correct battery type is installed (see page51).
■Insert new/charged batteries (see page3).
■See Extending battery life, page54.
■Adjust LCD Brightness (see page36).
■Turn off the Eye-Fi feature when not in use (see page41).
Cannot find the
desired picture/video
■To view pictures stored on a memory card, see page22.
You cannot take a
picture
■Turn the camera off, then on again.
■Depress the Shutter button all the way (see page10).
■Insert new/charged batteries in the correct orientation (see
page3).
■Memory is full. Transfer pictures to the computer (see page38),
delete pictures (see page23), or insert another card.
Memory card not
recognized or camera
freezes with card
■Remove and reinsert the card (see page4).
IMPORTANT: Insert a card until it clicks.■Card may be corrupted. Format the card in the camera (see
page37).
■Use another memory card. Only SD or SDHC Cards are supported.
The camera gets wet
inside
■Do not turn on the camera.
■Wipe off water or debris within 1 hour of submersion in water. If
the camera was used in chemically treated water or saltwater,
rinse it in fresh water, then dry with a soft towel.
■Remove the batteries and card.
■Open all doors on camera.
■ Allow camera to dry for at least 24 hours.
■In the future, keep doors watertight (see page5).
No sound when
reviewing video
Sound captured in a video can only be heard when the video is played on a computer or when the camera is connected to a TV (see page28
).Status Solution