47 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problemsPicture quality problems
Status Solution
Computer does not
communicate with
the camera
Turn off the camera, then turn it back on.
Make sure the batteries are charged and installed correctly (see
page3 ).
Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and directly to the computer (not
through a USB hub). See page7. Then turn on the camera.
IMPORTANT: Use only the cable included with this camera!
See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Picture is not clear Clean the lens (see page52).
Place the camera on a flat, steady surface or use a tripod (especially
in low light).
Use a larger picture size (see page34).
Picture is too dark Adjust the Exposure Compensation (see page 16)
Reposition the camera for more available light.
Use Fill flash (see page13 ) or change your position so light is not
behind the subject.
Move so that the distance between you and the subject is within the
effective flash range (see Camera specifications starting on
page50).
Picture is too light Adjust the Exposure Compensation (see page 16)
Reposition the camera to reduce the amount of available light.
Turn the flash off (see page13).
Move so that the distance between you and the subject is within the
effective flash range (see Camera specifications starting on
page50).