47 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problemsPicture quality problemsStatus Solution
Computer does not
communicate with
the camera
■Turn off the camera, then turn it back on.
■Make sure the batteries are charged and installed correctly (see
page3 ).
■Make sure the KODAK Camera USB Cable, Micro B / 5-Pin is
connected to the camera and directly to the computer (not
through a USB hub). See page7. Then turn on the camera.
IMPORTANT: Use only the cable included with this camera! ■See KODAK Software Help at www.kodak.com/go/camerasw.
Status Solution
Picture is not clear ■Clean the lens (see page52).
■Place the camera on a flat, steady surface or use a tripod (especially
in low light).
■Use a larger picture size (see page34).
Picture is too dark ■Adjust the Exposure Compensation (see page 16)
■Reposition the camera for more available light.
■Use Fill flash (see page13 ) or change your position so light is not
behind the subject.
■Move so that the distance between you and the subject is within the
effective flash range (see Camera specifications starting on
page50).
Picture is too light ■Adjust the Exposure Compensation (see page 16)
■Reposition the camera to reduce the amount of available light.
■Turn the flash off (see page13).
■Move so that the distance between you and the subject is within the
effective flash range (see Camera specifications starting on
page50).