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Troubleshooting
Computer/connectivity problemsIf... Try one or more of the following
Computer does not
communicate with
the camera
■Insert a charged battery (page 1).
■Turn on th e cam er a.
■Make sure proper USB cable is securely connected on c amera and
computer port (page 15). (If using an EasyShare dock, check all
cable connections. Make sure the camera is seated on the dock.)
■Make sure the EasyShare software is installed (page 14).
Pictures do not
transfer to computer
■Click the Help button in the EasyShare software.
Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting (NTSC or PAL, page 32).
■Make sure the external device settings are correct (see the device’s
user’s guide).