If you have a problem
This appliance was inspected thoroughly and was in good operating condition when it was shipped from the factory. If a minor problem develops, it usually can be remedied quite easily when the cause is identified. Accordingly, this check list is provided for your convenience.
Problem | Possible cause | Possible solution | ||
|
|
|
| |
A. Cleaner | 1. Not firmly plugged in. | 1. | Plug unit in firmly. | |
won’t run | 2. No voltagein wall plug. | 2. | Check fuse or breaker. | |
| 3. | Blown fuse/tripped breaker. | 3. | Replace fuse/reset breaker. |
|
|
| ||
B. Cleaner | 1. Bag full. | 1. Change throw away bag. | ||
suction | 2. Obstruction in hose, wands | 2. | Remove foreign object. | |
low |
| or nozzle connector. |
|
|
| 3. | Secondary filter dirty. | 3. | Clean filter. |
| 4. | Bag not opening. | 4. Open bag by pulling folds. | |
| 5. | Suction regulator control | 5. | Close suction regulator. |
|
| open. | 6. | Insure hose properly |
| 6. | Hose not properly connected | ||
|
| to cleaner. |
| connected. |
| 7. | Switch on “LO” speed. | 7. | Turn switch to “HI”. |
|
|
| ||
C. Agitator | 1. Hose power cord and/or | 1. Plug firmly into receptacle | ||
won’t run |
| power nozzle cord not firmly |
| on cleaner base and under- |
|
| plugged in. |
| neath hose handle. |
| 2. | Broken belt. “CHECK BELT” | 2. | Replace belt and replace agi- |
|
| light “ON”. |
| tator brushes if severly worn. |
| 3. | Motor overload. “POWER | 3. | Remove obstruction from agi- |
|
| GUARD” light “ON”. |
| tator or motor pulley. |
| 4. | Headlight bulb burned out. | 4. | Replace bulb. |
|
|
| ||
D. Nozzle | 1. Low cleaner suction. | 1. See Item B. | ||
won’t pick | 2. Obstruction in nozzle | 2. | Remove foreign object. | |
up |
| connector. | 3. See Item C. | |
| 3. | Agitator not running. | ||
| 4. | Agitator brushes and | 4. | Replace brushes and |
|
| brush roll worn. |
| brush roll |
|
|
|
|
|
If the problem persists, check the Yellow Pages of your telephone book under “Vacuum Cleaners- Household” for your nearest Hoover Factory Service Center or Authorized Warranty Service Dealer where approved HOOVER service and genuine HOOVER replacement parts may be ob- tained. The warranty provided with this product has a listing of the Hoover Factory Service Centers. If you are unable to obtain the informa- tion you need from the Yellow Pages, contact a Hoover Factory Service Center to find your nearest Authorized Warranty Service Dealer. For service under warranty, follow the instructions in the Warranty provided with this product. Do not send your cleaner to The Hoover Company in North Canton for service, as this will result in delay.
Always identify your cleaner by model number when requesting informa- tion or ordering replacement parts. (The model number appears on the bottom of the cleaner.)
If further assistance is needed, contact The Hoover Company Con-
sumer Affairs Department, North Canton, Ohio
21
