bed_anl_DIGITY CI_Quark3_en.qxd 31.01.03 16:47 Seite 46

Problem

Possible cause

 

Solution

 

 

 

 

Various programmes not shown

Incorrect programme list

 

Select different programme list

in programme list

selected

 

(see Point 6.2.3.1)

 

 

 

 

Sound OK, screen blue

Unit is in Radio mode

 

Switch to TV mode

 

 

 

 

Programmes such as Pro 7,

Interference by wireless

 

Increase distance between

Sat 1, TM3, Kabel 1, DSF and

telephones (DECT standard)

 

receiver and phone station

HOT temporarily faulty

 

 

 

 

 

 

 

Controls cannot be operated

Data stream defective -->unit

 

Pull mains plug for approx. 5

 

blocked

 

seconds, then switch unit on

 

 

 

again

 

 

 

 

Remote control not working

Batteries are spent

 

Fit new batteries

 

 

 

 

Intermittent square blocks on

Heavy rain or snow

 

Remove snow from antenna

screen. Temporary frozen

 

 

 

Antenna position incorrect

 

Adjust antenna position

picture, no sound, screen

 

 

 

 

sometimes black with message

Antenna dish may be too small

 

Adjust antenna position

“no signal”.

 

 

 

 

 

 

 

 

An obstacle between the dish

 

Mount antenna in position with

 

and the satellite (e.g. a tree)

 

clear view

 

 

 

 

No picture, no sound, LED on

Short circuit in LNB connection

 

Switch unit off, eliminate short

 

 

 

circuit, switch unit on again

 

 

 

 

 

Cable connection defective or

 

Check all cable connections

 

not present

 

 

 

 

 

 

 

LNB defective

 

Replace LNB

 

 

 

 

 

Incorrect external unit selected

 

Correct setting (see Point 5.4)

 

on receiver

 

 

 

 

 

 

 

Antenna adjustment incorrect

 

Adjust antenna position

 

 

 

 

No picture, no sound, LED not

No mains power

 

Check mains cable and plugs

on

 

 

 

 

 

 

 

No reception of programmes

Antenne verstellt oder defekt

 

Check antenna

that were in order previously

 

 

 

Programme has moved to a

 

Perform search procedure (see

 

 

 

different transponder

 

Point 7.4)

 

 

 

 

 

Programme no longer being

 

None

 

broadcast

 

 

 

 

 

 

Antenna cannot be rotated

Motor not compatible with

 

Use suitable motor

 

DiSEqC 1.2

 

 

 

 

 

 

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Page 46
Image 46
TechniSat DIGITY CI Operating Manual manual Problem Possible cause Solution