Kodak CX6230 manual Telephone Customer Support, Before You Call, Chapter

Chapter 11

Telephone Customer Support

If you have questions concerning the operation of the software or camera, you may speak with a customer support representative.

Before You Call

!Have the camera or camera dock connected to your computer.

!Be at your computer.

!Have the following information available:

Operating system __________________________________________

Processor speed (MHz)_____________________________________

Computer model __________________________________________

Amount of memory (MB) ____________________________________

Exact error message you received_______________________________

Version of Kodak EasyShare software CD________________________

Camera serial number______________________________________

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