Troubleshooting

Camera/computer communications

Problem

Cause

Solution

The computer

There is a problem with

See this file on the EasyShare software

cannot

the configuration of the

CD: USB.html Or, visit

communicate

USB port on the computer.

www.kodak.com/go/

with the camera.

 

camerasupport

 

 

 

 

Camera power is off.

Turn on the camera (page 4).

 

 

 

 

Batteries are exhausted or

Install new batteries (page 2) or

 

are not charged.

charge rechargeable batteries.

 

 

 

 

Some Advanced Power

See the Power Management section of

 

Management utilities on

the laptop user’s guide to disable this

 

laptops turn off ports to

feature.

 

save battery life.

 

 

 

 

 

USB cable is not securely

Connect cable to camera and

 

connected.

computer port (page 27).

 

 

 

 

Software is not installed.

Install the software (page 22).

 

 

 

 

Software is installed

Disconnect the USB cable. Close all

 

incorrectly.

open applications. Re-install the

 

 

software (page 22).

 

 

 

 

Too many applications are

Disconnect camera from the computer.

 

running on the computer.

Close all software applications,

 

 

reconnect camera.

 

 

 

 

The Battery Monitor or

Close that software before starting the

 

similar software runs

Kodak software.

 

constantly.

 

 

 

 

Cannot transfer

Software is not installed.

Disconnect USB cable. (If using camera

pictures.

 

dock or printer dock, disconnect cable

(The Add New

 

and remove camera from dock). Close

Hardware Wizard

 

all open applications. Re-install the

cannot locate

 

software (page 22).

drivers.)

Software is installed

Disconnect the USB cable. Close all

 

incorrectly.

open applications. Re-install the

 

 

software (page 22).

 

 

 

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Image 39
Kodak CX7300 manual Camera/computer communications