Problem

Cause

Solution

 

 

 

LED stays lit

Camera is not working

Unplug the camera and then

 

properly

plug it in again.

 

 

 

 

Reboot your computer with the

 

 

camera plugged in.

 

 

 

“Unable to connect

Camera driver file is

Unplug the camera and then

camera” message

missing or corrupted

plug it in again.

appears

 

 

Reboot your computer with the

 

 

 

 

camera connected.

 

 

Un-install the DVC323

 

 

software and then re-install it.

 

 

 

Still pictures are blurry

The subject is moving

Rotate the focus wheel on the

 

too fast for the shutter

camera until the image is sharp.

 

speed, the camera is

 

To see more detail, select High

 

being moved while

 

in the Quality field on the

 

taking the picture, or the

 

“Video Settings” window (see

 

manual focus is set

 

Chapter 4).

 

incorrectly.

 

If in low light, place the camera

 

 

 

 

in its base and on a stable

 

 

surface. Start recording the

 

 

video by using the mouse and

 

 

the software application instead

 

 

of pressing the shutter button

 

 

on the camera. Make sure the

 

 

subject is not moving rapidly.

 

 

If in normal or bright light,

 

 

select Fast shutter speed on the

 

 

“Video Settings” window. This

 

 

will limit the shutter speed to a

 

 

stop action setting to allow you

 

 

to capture moving subjects

 

 

with less motion blur, and

 

 

allow hand-held use of the

 

 

camera and use of the shutter

 

 

button with much less camera

 

 

shake.

 

 

 

5

Troubleshooting

5-5

Page 30
Image 30
Kodak DVC323 manual Camera connected