Running Diagnostics

If you are having problems with your DVC323 camera, run the diagnostic software to determine if there is a Kodak driver problem.

1Close all applications that may be running on your computer.

2Click on the Start button on your computer taskbar.

3Click on Programs.

6Wait until the diagnostic software finishes and displays one of the following two symbols:

✔Green smiling face—the diagnostics ran successfully and did not find any errors.

✔Frowning face and an error code—refer to the following table for a possible solution to the problem:

Error	Description
Code	of Error	Cause	Solution

-1	Camera Open	The camera is not	Check the camera connection to
	Failure	connected.	the USB port on your computer.

		The camera driver is not	Unplug the camera and re-install
		installed.	the DVC323 software.

		The USB driver is not	Unplug the camera and re-install
		installed.	the DVC323 software.

		A USB hardware	Contact your computer vendor for
		malfunction occurred.	help.

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Kodak DVC323 manual Running Diagnostics, Error Description Code Cause Solution