Troubleshooting

www.kodak.com/go/support 45

Computer/connectivity problems
You cannot take a
picture
■Turn the camera off, then on again.
■Depress the shutter button all the way (page7).
■Insert a charged battery (page2).
■Wait until the ready light is green before attempting to
take another picture.
■Transfer pictures to the computer (page42), delete
pictures from the camera (page30), switch image storage
locations (page23), or insert a card with available
memory (page6).
■If the camera is in Favorites mode, turn the Mode dial to a
different mode.
If... Try one or more of the following
The computer does
not communicate with
the camera
■Turn on the camera.
■Insert a charged battery (page2).
■Make sure the USB cable is securely connected on the
camera and the computer port (page42).
■Make sure the EasyShare software is installed (page35).

NOTE: This camera is not supported by Mac OS 8.6 or 9.x. You may

capture pictures on a card, then use a card reader to transfer

them to the computer.

Slide Show does not
run on an external
video device
■Adjust the camera Video Out setting (NTSC or PAL,
page25).
■Make sure the external device settings are correct (see the
device’s user’s guide).
If... Try one or more of the following