Troubleshooting and support
If... | Try one or more of the following |
Music doesn’t play. | ■ Make sure the volume is turned up (see page ii). |
| ■ If your frame has songs you purchased, they may be protected files. |
| Convert the files to standard (unprotected) AAC or MP3 formats. |
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You set automatic | ■ Make sure you Enabled the on/off setting after you set the times, |
on/off but the frame | then press OK (not Back). See page 25. |
doesn’t turn on and off | ■ If your frame loses power, the clock returns to the factory setting |
at the specified times. | and auto on/off times are disabled. See Resetting the clock after |
| losing power, page 30. |
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Resetting the clock after losing power
If you turn off the power on the frame or otherwise lose power for half a day or more, the clock time returns to the factory setting and the automatic on/off times, if set, are disabled.
■When you turn the frame back on, the set time screen appears on the frame.
■Slide to set the hour. Tap the left/right arrows to highlight the previous or next setting (hour and minutes), then slide to adjust the setting.
■Tap OK.
The Home screen appears. The time is reset and the automatic on/off times (if set) are
NOTE: If you exit the set time screen without setting the time, you can manually reset the clock and
Picture frame/computer communications
If... | Try one or more of the following |
Cannot copy pictures to my | ■ Make sure your computer is on. |
computer. | ■ Make sure the USB cable is securely connected (page 17). |
Cannot see my frame as a | ■ Make sure the power button on the frame is On (page ii). |
removable drive. |
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30 | www.kodak.com/go/support |
