Troubleshooting and support

If...

Try one or more of the following

Music doesn’t play.

Make sure the volume is turned up (see page ii).

 

If your frame has songs you purchased, they may be protected files.

 

Convert the files to standard (unprotected) AAC or MP3 formats.

 

 

You set automatic

Make sure you Enabled the on/off setting after you set the times,

on/off but the frame

then press OK (not Back). See page 25.

doesn’t turn on and off

If your frame loses power, the clock returns to the factory setting

at the specified times.

and auto on/off times are disabled. See Resetting the clock after

 

losing power, page 30.

 

 

Resetting the clock after losing power

If you turn off the power on the frame or otherwise lose power for half a day or more, the clock time returns to the factory setting and the automatic on/off times, if set, are disabled.

When you turn the frame back on, the set time screen appears on the frame.

Slide to set the hour. Tap the left/right arrows to highlight the previous or next setting (hour and minutes), then slide to adjust the setting.

Tap OK.

The Home screen appears. The time is reset and the automatic on/off times (if set) are re-enabled. It is not necessary to reset the on/off times.

NOTE: If you exit the set time screen without setting the time, you can manually reset the clock and re-enable the automatic on/off times (see page 25). It is not necessary to reset the on/off times.

Picture frame/computer communications

If...

Try one or more of the following

Cannot copy pictures to my

Make sure your computer is on.

computer.

Make sure the USB cable is securely connected (page 17).

Cannot see my frame as a

Make sure the power button on the frame is On (page ii).

removable drive.

 

 

 

30

www.kodak.com/go/support

Page 36
Image 36
Kodak M1020 manual Picture frame/computer communications, Resetting the clock after losing power