Frame was unable to copy the picture, Directory

Troubleshooting and support

	Screen message	Try one or more of the following
	Unable to create file. Device write	The frame was unable to copy the picture.
	protected or full.	■ Insert a different card or device (page 5).
		■ Insert a different card or device (page 5).
	Disk full.	■ Remove write protection, unlock card.
		■ Delete pictures from card.

	Error attempting to open file or	■ Turn off the frame, then turn it back on. Press and hold
	directory.	the power button (for about 2 seconds), then release. If
		the problem persists, contact customer support help,
	Error duplicate filename.	the problem persists, contact customer support help,
	Error duplicate filename.	at www.kodak.com/go/digitalframesupport.
	Error occurred while closing a file.

	Error invalid filename

	Error reading from file.

	Error writing from file.

	Error writing a file.

	Error writing to a file.

	File Copy Failed!

	Internal error.

	Parameter is invalid.

	Unknown error.

32	www.kodak.com/go/support

Page 38

Image 38

Kodak M1020 manual Frame was unable to copy the picture, Directory, Error duplicate filename

Contents

Kodak EasyShare M820/M1020 digital frame Eastman Kodak Company Rochester, New York Front View Back/Right View USB connector to computer Back/Side View Table of contents Page Stand pull to adjust the frame angle Setting up your frameSetting up the stand Attaching the power cable Turning on your frame Using your frame’s touch border Slide to find your language, then tap OK Setting your languageEnjoying your pictures immediately Connecting a digital camera or other USB device Inserting a memory card Changing your frame orientation Power off-Unplug the power cableTurning off your frame Slide to highlight Portrait, then tap OK Tap to exit Power cable Mounting your frame on the wall Accessing your pictures Tap Home → Confirm Running a slide showVideos to select a picture source. Then, tap Slide show Viewing thumbnails multi-up Viewing a single picture Viewing pictures by filename Doing more with your frame Playing music only Playing a video Play, pause, and resume the video Rewind / fast forward Printing pictures Printing to a PictBridge enabled printerReconnect your frame to the printer, using the USB cable Tap Print, then Yes to start printing Manually changing USB connection mode Copying on your frame Highlight a picture to copy Copying pictures to/from your computer Connecting to your computerCopying between your frame and computer Copy pictures, videos, and music via a USB cable Select pictures here Browse to the frame location to which you are copying Copying pictures from EasyShare softwareMenu bar, select File → Copy to Click Copy. Pictures are copied to your frame Then tap Select Deleting picturesSelecting multiple pictures Continue selecting pictures Select/Unselect all Thumbnails view page 10, tap Select All Your frame Changing frame settingsSettings menus Internal memory, etc Picture SecondsShuffle-plays the images in random order To your lighting conditions Changing settings and more Setting automatic on/off Setting the clock and timerManually setting the clock Tap Enable, then OK when you’re done Upgrading your firmware Installing the software Place the EasyShare software CD into the CD-ROM drive Learning more about your frame Customizing your frameMaintaining your frame and mattes Custom mattes Picture frame problems Resetting the clock after losing power Picture frame/computer communications Screen messages Directory Error duplicate filenameFrame was unable to copy the picture Digital frame specifications Music format Video formatsSources may not play on the frame Memory cards Important safety instructions Upgrading your software and firmware Limited warranty coverage Additional care and maintenanceLimited warranty Limitations Your rights Kodak EasyShare M820/M1020 digital frames FCC compliance and advisoryOutside the United States and Canada FCC and Industry Canada Canadian DOC statement N137 Russian GOST-R China RoHS Korean Class B ITE Licensing Appendix Copying Safety, 35 button Macro/landscapeError messages Doing more with your frame Running Slide transitions, setting, 23 software SettingCleaning Capacity Warranty Thumb drive. See flash drive., 5 thumbnails Time, settingTransitions, slides, setting, 23 troubleshooting Turning on/off frame

Troubleshooting and support

Screen message

Try one or more of the following

The frame was unable to copy the picture.

directory.

Error duplicate filename.