Troubleshooting

Computer/connectivity problems

Status

Solution

The software installer

Choose and install the right version for your computer at

does not start

www.kodak.com/go/camerasw.

 

 

Slide Show does not

Adjust the camera Video Out setting to NTSC or PAL (see

run on an external

page 47).

video device

Make sure the external device settings are correct. (See the

 

device’s user guide.)

Computer does not communicate with the camera

Turn off the camera, then turn it back on.

Make sure the battery is charged and installed correctly (see page 1).

Make sure the KODAK Camera USB Cable, U-8 is connected to the camera and the computer (see page 48). Then turn on the camera.

See KODAK Software Help at www.kodak.com/go/camerasw.

Picture quality problems

Status

Solution

Picture is not clear

To automatically set exposure and focus, press the Shutter button

 

halfway. When the framing marks turn green, press the Shutter

 

button completely down to take the picture.

 

Clean the lens (see page 58).

 

Place the camera on a flat, steady surface or use a tripod (especially

 

in high-zoom settings or in low light).

 

Use a larger picture size (see page 45).

 

If you’re manually adjusting the ISO speed, realize that high ISO

 

setting may cause grainy pictures.

 

 

53

www.kodak.com/go/support

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Kodak M5370 manual Computer/connectivity problems, Picture quality problems