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www.kodak.com/go/support 68
5Troubleshooting
Camera problems
For step-by-step product support, visit www.kodak.com/go/p850support and select
Interactive Troubleshooting and Repairs.
If... Try one or more of the following
Camera does not
turn on
■Remove battery and verify that it’s the correct type, then
reinsert it.
■Insert a charge d battery.
■Place the camera on a Kodak EasySh are camera doc k (sold
separately), then try again.
■Connect the cam era to a Kodak 5-vol t AC adapter (sol d
separately), then try again. See page 86 for more battery
information .
Camera does not turn off
and the lens does not
retract
Camera buttons and
controls do not function
Lens does not extend when
camera turns on or does not
retract
■Confirm that the battery in camera is charged.
■Turn camera on and off again.
■Lens doesn’t extend in Favorites.
■If problem still exists, get help (see page74).
EVF/LCD screen is black or
does not turn on
■Remove the lens cap.
■Push the EVF/LCD toggle button to change display.
■Press any button to restore the EVF/LCD from power off.
In Review, a blue or black
screen is displayed instead
of a picture
■Transfer the picture to the computer.
■Tran sf er all pictures to the computer (see page 19).
■Take another picture. If problem still continues try internal
memory and/or another memory card.
Pictures remaining number
does not decrease after
taking a picture
■Continue taking pictures. The camera is operating normally.
(The camera estimates the number of pictures remaining after
each picture is taken, based on picture size and content.)