Troubleshooting

www.kodak.com/go/support 70

Computer/connectivity prob lems
If... Try one or more of the following
Computer does not
communicate with
the camera
■Insert a charged battery (page2).
■Turn on the camera.
■Make sure proper USB cable is securely connected on camera an d
computer port (page 19). (If using an EasyShare dock, check all
cable connections. Make sure the camera is seated on the d ock.)
■Make sure the EasyShare software is installed (page18).
Pictures do not
transfer to comput er
■Click the Help button in the EasyShare software.
Slide Show does not
run on an extern al
video device
■Adjust the camera Video Out setting (NTSC or PAL, page48).
■Make sure the exte rnal device set tings are corr ect (see the dev ice’s
user’s guide).