Touch function issues

The icons can be touched but the drawings cannot.

Use the provided product-specific pen.

 

 

Drawing and erasing do not work when the Source window

In the PIP mode, the drawing function is not supported within the Source window. In the source

is open.

window, drawings in a PC application such as Paint are made by that PC application.

 

 

Touching does not work when HDMI connection is used.

When the product is connected to a PC, make sure that the PC screen is in the full screen mode

 

(landscape).

 

 

 

Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using

 

a USB cable.

 

 

I use two pens, but they do not work well.

Make sure that there is enough space between the two pens at multi-touching.

 

 

Touches break, reaction speed gets slow, and so on.

Make sure that there are no foreign substances on the screen surface.

 

 

 

Check whether the screen is broken.

 

 

 

Make sure that the product is not exposed to direct sunlight.

 

 

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