Manuals / Samsung / TV and Video / Professional LFD Displays

Samsung LH55WMHPTWC/XY, LH55WMHPTWC/EN, LH55WMHPTWC/XV, LH55WMHPTWC/CH manual Sound issue

Models: LH55WMHPTWC/EN LH55WMHPTWC/XV LH55WMHPTWC/CH LH55WMHPTWC/XY

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Sound issue

There is no sound.	Check the volume.

The volume is too low.	Adjust the volume.

	If the volume is still low after turning it up to the maximum level, adjust the volume on your PC
	sound card or software program.

Video is available but there is no sound.	If an HDMI cable is connected, check the audio output settings on the PC.

	If a source device is used
	•• Check the audio output settings for the source device.
	(For example, if your monitor is connected to HDMI, you may need to change the audio
	option of your video output device to HDMI.)

	Reconnect the power cable to the device and then reboot the device.

There is static coming from the speakers.	Low signal level can cause corrupted sound.

There is audible sound when the volume is muted.	Audio settings for main speakers are separate from the internal speakers on the product.
	Changing or muting the volume on the product does not affect an external amplifier(decoder).

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Samsung LH55WMHPTWC/XY, LH55WMHPTWC/EN, LH55WMHPTWC/XV, LH55WMHPTWC/CH manual Sound issue

Contents

WM55H Table of contents Specifications Safety Precautions Before Using the ProductElectricity and safety Storage Insert the power plug all the way in so it is not loose Installation Operation Store small accessories out of the reach of children Use the product at the recommended resolution and frequencyDo not drop objects on the product or apply impact Do not use humidifiers or stoves around the product Cleaning the exterior and display Precautions for Use Checking the Components Preparations Parts Power buttonParts Description Pen holder Motion sensor Detects users motions to turn the product on or off Ports Description Ports Installation on a Perpendicular Wall Before Installing the Product Installation GuideInstallation on an Indented Wall Rotation Installing the Wall Mount Installing the Wall MountWall Mount Kit Specifications Vesa Standard Screw Quantity Inches Connecting to a network Network Settings WiredConnecting to a Wired Network Manual Open Network Settings Wired Automatic Open Network Settings WiredHow to set up automatically How to set up manually Network Settings Wireless Connecting to a Wireless NetworkAutomatic Network Setup Wireless Manual Network Setup Wireless Use WPS How to set up using Use WPS Writing Whats a Roll?Portrait orientation Buttons Description Screen ElementsImport Export Changing pen thickness Drawing / ErasingChanging the pen color Erasing Managing Rolls Opening rolls Deleting / Exporting rolls→ Open Viewer NumberFocus Mirroring function Icons Description Import → Mobile Connecting to a Mobile Device Connecting using a cable Connecting to a LaptopConnecting via the WiFi Display function Import → Laptop Importing from a Network Drive Importing from a USB DeviceImport → USB Import → Network Drive Source Window Device nameMenu bar Export Export → Email Sending EmailSubject Send Setting up the printer Installing Flip Printing SoftwareSetting up automatically Setting up manually Color Mode Accessible PrinterExport → Print Copies Exporting from a Network Drive Exporting to a USB DeviceExport → USB Export → Network Drive Menu Pen2nd 3rd Description Connect Network Drive Access NotificationAdd Account Edit Account DST System Auto Save & Auto Power Off Advanced SettingsStart Setup USB Lock Picture Update Now Software UpdateReset All Support Troubleshooting Guide Problems and SolutionsSource window Hdmi issue Product will turn off automatically White does not really look whiteScreen display does not look normal Brightness and color do not look normal Sound issue Icons can be touched but the drawings cannot Touch function issuesIs open Use two pens, but they do not work well There is no sound in Hdmi mode Other issueProduct smells like plastic DVI-HDMI cable is connected Specifications GeneralModel Name Plug-and-Play Preset Timing Modes Page Product damage caused by customers fault Responsibility for the Pay Service Cost to CustomersAppendix Not a product defect What is afterimage burn-in? Prevention of Afterimage Burn-inRecommended prevention practices

Sound issue

The volume is too low.

Video is available but there is no sound.

There is audible sound when the volume is muted.