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Sound issue
There is no sound. | Check the volume. |
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The volume is too low. | Adjust the volume. |
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| If the volume is still low after turning it up to the maximum level, adjust the volume on your PC |
| sound card or software program. |
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Video is available but there is no sound. | If an HDMI cable is connected, check the audio output settings on the PC. |
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| If a source device is used |
| •• Check the audio output settings for the source device. |
| (For example, if your monitor is connected to HDMI, you may need to change the audio |
| option of your video output device to HDMI.) |
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| Reconnect the power cable to the device and then reboot the device. |
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There is static coming from the speakers. | Low signal level can cause corrupted sound. |
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There is audible sound when the volume is muted. | Audio settings for main speakers are separate from the internal speakers on the product. |
| Changing or muting the volume on the product does not affect an external amplifier(decoder). |
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