Source window (HDMI) issue

White does not really look white.

Go to Picture and adjust the White Balance settings.

 

 

The product will turn off automatically.

Make sure the power cable is connected properly to the product and power outlet.

 

 

The screen display does not look normal.

Encoded video content may cause the display to appear corrupted in scenes featuring fast

 

moving objects such as in a sports event or action video.

 

 

 

Low signal level or low picture quality may cause the display to appear corrupted. This does not

 

mean the product is defective.

 

 

 

A cell phone within a distance of one-meter radius may cause static on analog and digital

 

products.

 

 

The brightness and color do not look normal.

From the menu, select Support → Reset All to try resetting the screen.

 

 

The display looks unstable and then freezes.

The screen may freeze when a resolution other than the recommended resolution is used or

 

if the signal is not stable. To resolve the issue, change the PC resolution to the recommended

 

resolution.

 

 

The screen cannot be displayed in full screen.

If the source window is set to full screen mode while in portrait orientation, a black bar appears

 

at both the top and bottom.

 

Change to landscape orientation, and then switch the Source window to full screen mode.

 

 

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