![](/images/backgrounds/202320/bg4c.png)
69 www.kodak.com/go/support
Troubleshooting
Picture orientation is not
accurate
■Set the Orientation Sensor to ON ( page4 7).
Flash does not fire ■Check if external flash is designated in Setup (page48).
■Check the flash setting and change as needed (page 36).
Storage location is almost
or entirely full
■Transfer pictures to the computer (page 19 ).
■Delete pictures from the card or insert a new one (page 17).
■Change image storage location to internal memory
(page4 6).
You cannot take a picture ■Turn the camera off, then on agai n.
■Depress shutter button all the way (page 5).
■Insert a charge d battery (page 2).
■Memory full. Transfer pictures to the computer (page 19),
delete pictures from the camera (page17) or car d, change
image storage location, or insert a new card.
Error message appears on
EVF/LCD screen
■Follow action recommended on screen.
■Note error number, if given; then turn the camera off then
back on.
■Remove the battery and wipe the contacts with a clean, dry
cloth (page 87), the n reinstall it .
■Remove memory card from the camera.
■Wait for any blinking lights to stop; then turn the camera off
then back on.
■If all else fails, get customer support help (see page74).
Memory card not
recognized or camera
freezes with card.
■Card may be corrupted. Format card in camera (see page4).
Data will be erased if formatted.
■Use another memory card.
If... Try one or more of the following