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38 www.kodak.com/go/support
Troubleshooting
Nothing
happens when
you try to print
(from computer)
■Check the USB connections from the printer dock to the computer
(page23).
■The computer may be transferring pictures. Wait a few seconds, then try
to again.
■Access the printer menu for your system. Remove check marks next to
Pause Printing and Offline, if checked.
■Close unnecessary software applications. Disconnect then reconnect the
USB cable from the printer dock to the computer (page 23).
■Make sure Kodak EasyShare software is installed (page20). Install if
necessary. If you choose Custom installation, make sure to install the
printer driver.
■Uninstall, then reinstall Kodak EasyShare software (page20).
■Make sure your computer meets the minimum system requirements
(page20). Upgrade your system if necessary.
Printing is slow
NOTE: When printing a large number of prints, printing may slow down to prevent the print head from overheating.■Make sure the printer dock is not placed in direct sunlight or is not
operating in a high-temperature environment.
■Make sure the cooling vents are not blocked or dirty (page1).
■Close unnecessary software applications.
■Make sure your computer meets the minimum system requirements
(page20). Upgrade your system if necessary.
If... Try the following