54 www.kodak.com/go/support
Troubleshooting
Computer/connectivity problems
Battery life is short. ■Charge rechargeable batteries (see page1); replace
non-rechargeable batteries.
■Use a power-saving LCD Brightness setting (see page46).
Shutter button does
not work.
■Make sure the camera is on (see page4).
■Transfer pictures to the computer (see page36), delete pictures
from the camera (see page25), or insert a card with available
memory (see page3).
Zoom does not always
work.
■You cannot zoom in Super Macro focus mode (see page15).
Memory card not
recognized.
■Card may be corrupted. Format the card in the camera (see
page47).
Caution: Formatting a card deletes all pictures and
videos.
■Use another memory card.
Pictures on card (or in
internal memory) are
corrupted.
■Retake pictures.
■Do not remove card while the camera is on.
■Keep the rechargeable batteries charged.
■Transfer pictures to the computer (see page36), then format the
card or internal memory (see page47).
Caution: Formatting a card deletes all pictures and
videos.
Status Solution
The software installer
does not start.
■Choose and install the right version for your computer at
www.kodak.com/go/camerasw.
Status Solution