6

Troubleshooting

Camera problems

For step-by-step product support, visit www.kodak.com/go/z710support and select

Interactive Troubleshooting & Repairs.

If

Try one or more of the following

 

Camera does not

Insert a new or charged battery.

 

turn on

Connect the camera to a Kodak 3-volt AC adapter (sold

 

 

 

Camera does not turn

separately), then try again. See page 57 for more battery

 

off and the lens does

information.

 

not retract

 

 

 

 

 

Camera buttons and

 

 

controls do not

 

 

function

 

 

 

 

 

Lens does not extend

Confirm that the battery in camera is charged.

 

when camera turns on

Turn camera off, then on again. (Lens does not extend in

 

or does not retract

Favorites mode.)

 

 

 

 

If problem still exists, get help (page 49).

 

 

 

 

EVF/LCD is black or

Remove the lens cap.

 

does not turn on

Push the EVF/LCD button to change the display.

 

 

 

 

 

 

In Review, a blue or

Transfer the picture to the computer.

 

black screen is

Transfer all pictures to the computer (page 41).

 

displayed instead of

 

Take another picture. If problem continues, try internal memory

a picture

and/or another memory card.

 

 

 

 

 

 

Pictures remaining

Continue taking pictures. The camera is operating normally.

 

number does not

(The camera estimates the number of pictures remaining after each

decrease after taking a

picture is taken, based on picture size and content.)

 

picture

 

 

www.kodak.com/go/support

45

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Image 51
Kodak Z710 manual Camera problems, Interactive Troubleshooting & Repairs, Try one or more of the following