71
Troubleshooting
If you have any trouble using the DVD receiver, look for
a solution in this section. If you can’t resolve the issue
yourself, contact your Onkyo dealer.
The power to the system is not turned on
Make sure that the power cord is plugged into the AC
outlet. Make sure that the other end of the power cord
is properly connected to the DVD receiver’s AC
INLET (page23).
Unplug the power cord from the AC outlet, wait for 10
seconds or more, then plug the cable in again.
The power is turned off during the operation
If the SLEEP indicator is lit on the display, the Sleep
timer is functioning. Cancel the Sleep timer (page32).
If the STANDBY indicator is blinking on and off, the
built-in protection circuit is activated. Be careful not
to short the positive and negative wires.
The DVD receiver turns off as soon as it’s turned on
The amp protection circuit has been activated.
Remove the power cord from the wall outlet immedi-
ately. Disconnect all speaker cables and input sources,
and leave the DVD receiver with its power cord dis-
connected for 1 hour. After that, reconnect the power
cord and set the volume to maximum. If the DVD
receiver stays on, set the volume to minimum, discon-
nect the power cord, and reconnect your speakers and
input sources. If the DVD receiver turns off when you
set the volume to maximum, disconnect the power
cord, and contact your Onkyo dealer.
The sound is not heard or very quiet
Make sure the power cord is plugged into an AC out-
let.
Make sure that all audio connecting plugs are pushed
in all the way (page23).
Make sure that none of the connecting cables are bent,
twisted, or damaged.
Make sure that the speakers are connected correctly
and the speaker cables’core wires touch only the
speaker connectors (page17).
Check to make sure that the volume level is not set to
minimum (page31).
Make sure that the input source is properly selected
(page31).
Check to make sure the muting function is not
engaged. If the MUTING indicator is flashing, the
sound is muted. Cancel the muting function (page32).
When the headphones are connected, the speakers do
not output any sound. Disconnect the headphones
(page31).
Make sure that the digital input source is assigned
properly (page57).
Check the digital audio output setting on the con-
nected device. On some game consoles, such as those
that support DVD, the default setting is off.
The audio signal input from HDMI IN is not output
from the speakers connected to the DVD receiver.
Make the analog or digital connection (pages25, 26).
There’s no sound with a certain signal format
Check the digital audio output setting on the con-
nected device. On some game consoles, such as those
that support DVD, the default setting is off.
Sound is not good
Make sure that the speaker cords are connected cor-
rectly. Check their polarity (+/) (page17).
Connect the analog audio cables (RCA) firmly
(page23).
Sound quality could be affected by a strong magnetic
field, such as a TV set. Locate such a device far from
the DVD receiver.
If you have any devices that emit high intensity radio
waves near the DVD receiver, such as a cellular phone
in operation (calling), noise may be generated.
The DVD receiver uses a rotating unit whose precision
instrument generates faint hissing sound while reading
a disc during playing back or searching a track; you
may hear it in a silent environment.
Using cable ties to bundle audio cables with power
cord, speaker cables, and so on may degrade the audio
performance, so don’t do it.

Power

The DVD receiver does not work or shows no reac-
tion.
DVD receiver
HOLD
Press and hold Stop [ ] button for 10 seconds to
forcibly shut down the DVD receiver.

Audio