Troubleshooting—Continued
HDMI Status Mode
If you’re using an HDMI connection and there’s no picture or sound, you can check the status of the HDMI connection by pressing and holding down the DVD receiver’s [DISPLAY] button for 10 seconds until a message ID appears on the display. Look up the message ID in the following tables and check the HDMI connections and settings on both the DVD receiver and the connected component.
HDMI connection and
| Displayed ID | Message |
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| MSG ID 001 | Turn the DVD receiver and the connected component off, then turn them on again. Make sure that |
| the connected component is working properly and that the DVD receiver’s HDMI settings are con- | |
| MSG ID 015 | |
| figured suitably for that component. | |
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| MSG ID 021 | Input is selected other than DVD or VIDEO1. No output from HDMI OUT. |
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| MSG ID 022 | When the DVD or VIDEO1 input is selected, the HDMI Output Setting is set to Off. Change it to On |
| (page 30). | |
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| MSG ID 023 | Check the settings and connections of the TV and component connected to DVD receiver. |
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| MSG ID 024 | Pure Audio listening mode is selected. Set other listening modes. |
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No picture from the HDMI connection | ||
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| Displayed ID | Message |
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| MSG ID 002 | The “HDMI Output Setting” is set to “Off”. Change it to “On” (page 30). |
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| MSG ID 003 | The HDMI cable may not be connected properly. Check the connection. Also, make sure the HDMI |
| MSG ID 004 | input on the TV is correctly configured to received HDMI. |
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| Make sure the HDMI input on the TV is correctly configured to received HDMI. |
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| The connected component may not support HDCP. Make sure the connected component supports |
| MSG ID 005 | HDCP. |
| MSG ID 006 | Turn the DVD receiver and the connected component off, then turn them on again. |
| MSG ID 007 | The DVD receiver may be connected to the other component’s DVI jack. Some TVs may not prop- |
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| erly receive the video output by the DVD receiver. Also, with a DVI connection, there will be no |
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| sound. |
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| MSG ID 008 | The DVD receiver’s “HD Resolution” setting is set to “720p” or “1080i”. If your TV doesn’t support |
| these resolutions, select another resolution (page 30). | |
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| MSG ID 009 | The connected component may not be receiving the HDMI signal properly. |
| Try selecting another resolution on the DVD receiver (page 30). | |
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No sound from the HDMI connection | ||
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| Displayed ID | Message |
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| MSG ID 011 | The connected component may not support 96 kHz PCM. Set the DVD receiver’s “Linear PCM |
| MSG ID 014 | Out” setting to “Down Sample On” (page 62). |
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| MSG ID 012 | The connected component may not support Dolby Digital. Set the DVD receiver’s “Digital/HDMI |
| MSG ID 013 | Audio Out” setting to “PCM” (page 62). |
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| MSG ID 016 | The connected component may not support DTS. Set the DVD receiver’s “Digital/HDMI Audio Out” |
| MSG ID 017 | setting to “PCM” (page 62). |
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| MSG ID 020 | Audio from SACDs is not output by the HDMI OUT. |
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