Troubleshooting—Continued

HDMI Status Mode

If you’re using an HDMI connection and there’s no picture or sound, you can check the status of the HDMI connection by pressing and holding down the DVD receiver’s [DISPLAY] button for 10 seconds until a message ID appears on the display. Look up the message ID in the following tables and check the HDMI connections and settings on both the DVD receiver and the connected component.

HDMI connection and HDMI-related settings status

 

Displayed ID

Message

 

 

 

 

MSG ID 001

Turn the DVD receiver and the connected component off, then turn them on again. Make sure that

 

the connected component is working properly and that the DVD receiver’s HDMI settings are con-

 

MSG ID 015

 

figured suitably for that component.

 

 

 

 

 

 

MSG ID 021

Input is selected other than DVD or VIDEO1. No output from HDMI OUT.

 

 

 

 

MSG ID 022

When the DVD or VIDEO1 input is selected, the HDMI Output Setting is set to Off. Change it to On

 

(page 30).

 

 

 

 

 

 

MSG ID 023

Check the settings and connections of the TV and component connected to DVD receiver.

 

 

 

 

MSG ID 024

Pure Audio listening mode is selected. Set other listening modes.

 

 

 

No picture from the HDMI connection

 

 

 

 

Displayed ID

Message

 

 

 

 

MSG ID 002

The “HDMI Output Setting” is set to “Off”. Change it to “On” (page 30).

 

 

 

 

MSG ID 003

The HDMI cable may not be connected properly. Check the connection. Also, make sure the HDMI

 

MSG ID 004

input on the TV is correctly configured to received HDMI.

 

 

 

 

 

Make sure the HDMI input on the TV is correctly configured to received HDMI.

 

 

The connected component may not support HDCP. Make sure the connected component supports

 

MSG ID 005

HDCP.

 

MSG ID 006

Turn the DVD receiver and the connected component off, then turn them on again.

 

MSG ID 007

The DVD receiver may be connected to the other component’s DVI jack. Some TVs may not prop-

 

 

erly receive the video output by the DVD receiver. Also, with a DVI connection, there will be no

 

 

sound.

 

 

 

 

MSG ID 008

The DVD receiver’s “HD Resolution” setting is set to “720p” or “1080i”. If your TV doesn’t support

 

these resolutions, select another resolution (page 30).

 

 

 

 

 

 

MSG ID 009

The connected component may not be receiving the HDMI signal properly.

 

Try selecting another resolution on the DVD receiver (page 30).

 

 

 

 

 

No sound from the HDMI connection

 

 

 

 

Displayed ID

Message

 

 

 

 

MSG ID 011

The connected component may not support 96 kHz PCM. Set the DVD receiver’s “Linear PCM

 

MSG ID 014

Out” setting to “Down Sample On” (page 62).

 

 

 

 

MSG ID 012

The connected component may not support Dolby Digital. Set the DVD receiver’s “Digital/HDMI

 

MSG ID 013

Audio Out” setting to “PCM” (page 62).

 

 

 

 

MSG ID 016

The connected component may not support DTS. Set the DVD receiver’s “Digital/HDMI Audio Out”

 

MSG ID 017

setting to “PCM” (page 62).

 

 

 

 

MSG ID 020

Audio from SACDs is not output by the HDMI OUT.

 

 

 

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Onkyo DR-S501 instruction manual Hdmi Status Mode, No picture from the Hdmi connection, Displayed ID Message