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5.6 Trouble Shooting |
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Symptom | Possible Cause | Action |
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Pressing Hot Keys | The connection from | Check the Online LED for the selected |
gets no response | the selected port to | port. If it is not lit: |
| the target computer | Manually press one of the Select switches |
| has been broken, or | to connect to a computer that is powered |
| the computer is | ON. |
| turned OFF. | Check the cables to make sure they are |
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| all properly connected. |
| Improper keyboard | Reset the keyboard (and mouse) by |
| reset. | simultaneously pressing Buttons 1 and 2 |
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| on the First Stage unit for 3 seconds. |
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| Unplug the keyboard connector from the |
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| Console Keyboard Port, then plug it back |
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| in. |
| Improper Master | Turn off all Master View units and wait |
| View reset. | five seconds before turning them back |
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| on. |
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| Note: If the unit is operating under |
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| |
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| Power Adapter), you must unplug the |
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| power cords of any computers that have |
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| the Keyboard 'Power On' function, |
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| otherwise the switch will still receive |
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| power from the computers. |
| Incorrectly keying in | After invoking the hotkey function with |
| the Port ID. | [Ctrl]+[Alt]+[Shift] combination, be sure to |
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| key in the Port ID and press [Enter] within |
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| 1 second for each key. |
Mouse not | Improper mouse | Reset the mouse (and keyboard) by |
responding | reset. | simultaneously pressing Buttons 1 and 2 |
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| on the First Stage unit for 3 seconds. |
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| Unplug the mouse connector from the |
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| Console Mouse Port, then plug it back in. |
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