RPD-1151/1158 User Manual

5.6 Trouble Shooting

 

 

 

 

Symptom

Possible Cause

Action

 

 

 

Pressing Hot Keys

The connection from

Check the Online LED for the selected

gets no response

the selected port to

port. If it is not lit:

 

the target computer

Manually press one of the Select switches

 

has been broken, or

to connect to a computer that is powered

 

the computer is

ON.

 

turned OFF.

Check the cables to make sure they are

 

 

all properly connected.

 

Improper keyboard

Reset the keyboard (and mouse) by

 

reset.

simultaneously pressing Buttons 1 and 2

 

 

on the First Stage unit for 3 seconds.

 

 

Unplug the keyboard connector from the

 

 

Console Keyboard Port, then plug it back

 

 

in.

 

Improper Master

Turn off all Master View units and wait

 

View reset.

five seconds before turning them back

 

 

on.

 

 

Note: If the unit is operating under

 

 

Self-powered mode (without the optional

 

 

Power Adapter), you must unplug the

 

 

power cords of any computers that have

 

 

the Keyboard 'Power On' function,

 

 

otherwise the switch will still receive

 

 

power from the computers.

 

Incorrectly keying in

After invoking the hotkey function with

 

the Port ID.

[Ctrl]+[Alt]+[Shift] combination, be sure to

 

 

key in the Port ID and press [Enter] within

 

 

1 second for each key.

Mouse not

Improper mouse

Reset the mouse (and keyboard) by

responding

reset.

simultaneously pressing Buttons 1 and 2

 

 

on the First Stage unit for 3 seconds.

 

 

Unplug the mouse connector from the

 

 

Console Mouse Port, then plug it back in.

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