8When a message appears
8-22 bizhub 162/210The image is not aligned prop-
erly on the paper.
The original is not placed in
the correct position.
Correctly position the docu-
ment against the document
scales. (p.4-12)
If the document feeder is in-
stalled, correctly adjust the
document guide plates for the
size of the document.
(p.4-10)
The document is not posi-
tioned correctly in the docu-
ment feeder.
Lift open the document feed-
er, and correctly position the
document against the docu-
ment scales. (p.4-12)
The document guide plates
are not slid up against the
edges of the document.
Slide the document guide
plates against the edges of
the document.
The paper has an excessive
curl.
Smooth out curls in the paper
and reload the paper stack in
the tray.
The edge of the copy is dirty. The document pad is dirty. Clean the document pad with
a soft cloth dampened with a
mild detergent. (p.9-8)
The selected paper size is
larger than the document
(with a Zoom setting of ×1.00).
Select a copy paper size that
is the same as the size of the
document. (p.3-41)
Otherwise, select the auto
size function to enlarge the
copy to the selected paper
size. (p.3-48)
The orientation of the docu-
ment is different from the ori-
entation of the copy (with a
Zoom setting of ×1.00).
Select a copy paper size that
is the same as the size of the
document. Otherwise, select
a copy orientation that is the
same as the orientation of the
document.
The copy was reduced to a
size smaller than the paper
(with a reduced zoom ratio).
Select a zoom ratio that ad-
justs the copy size to the size
of the selected paper.
(p.3-48)
Otherwise, select the auto
size function to reduce the
copy to the selected paper
size. (p.3-41)
Symptom Possible cause Remedy