ReturnAuthorization | dealer,distributor,or theKrelPService | ||
Procedure | Departmentfor assistance. | ||
Krell ®is not responsiblefor anydamage | |||
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IMPORTAN~Ifyou believe there is a prob- | incurredin transit. KrelPwill | file claimsfor | |
iemwith yourunit, pleasecontactyourdea/- | damagesas necessaryfor | products dam- | |
er, distributor, or theKreli~ factoryimmedi- | agedin transit to the factory. Theowneris | ||
ate/y. Donot return anyunit to Kre//® for | responsibleforfilingclaimsforshippingdam- | ||
repair withoutfirst discussingthe problem | agesthat occurduringthe returnshipment. | ||
and obtaining a Return Authorization | Replacementparts and/or productswill be | ||
Number. | |||
furnished on an exchangebasis only; any | |||
Toreturn a product,the owner | parts and/orproductsreturnedto Krell®for | ||
is requiredto: | exchangebecomethe property of KrelP. | ||
[] Obtain a Return Authorization Number Noexpressedor implied warrantyis made (R/A number) and shipping address for anyKrelPproductdamagedby accident,
from the KrelPService Department. abuse,misuse,naturalor personaldisaster, or unauthorizedmodification.
[] | Insureandacceptall liability for loss or |
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| damageto the product during shipment In the eventthat KrelPreceivesa product | ||||||||
| to the KrelPfactory andprepayall | ship- | for warrantyservice whichhasbeenmodi- | ||||||
| ping charges.Theproduct mayalso be | fied in anywaywithoutKrell®authorization, | |||||||
| handdeliveredif arrangementswith the | all warrantieson that productwill | bevoid. | ||||||
| Service Departmenthavebeenmadein | Theproductwill bereturnedto original fac- | |||||||
| tory layout specifications at the owner's | ||||||||
| advance.Proof of purchasemaybe re- | ||||||||
| quiredfor warrantyvalidationat the time | expensebeforeit | is | repaired. All | repairs | ||||
| of handdelivery. |
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| requiredafter the producthasbeenreturned | |||||
[] | Usethe original packagingto insure the | to original factory specification will be | |||||||
chargedto the customer,at current parts | |||||||||
| safetransit of the producttothefactory, | ||||||||
| andlaborrates. |
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| dealer, or distributor. Theuseof any |
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| packagingmaterialotherthanthe original |
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| packagingmaterials is not recommend- | - ~' ~" | " | "~- | * ~:''° | _ I | |||
| ed. KrelPmay,at its discretion,returna | TEL |
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| product in newpackagingand bill | the |
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| ownerfor suchpackagingif | the product |
| 9:00 AMto 5:00 PMEST | |||||
| received by Krell ®wasboxedin non- | FAX |
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| standardpackagingor if | the original | |||||||
| packagingwasso damagedthat it was |
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| unusable.If KrelPdeterminesthat new KPS25s |
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| packagingis required,the ownerwill be | PRODUCT |
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| notified beforethe productis returned | Toregisteryourproductfor warrantybenefits, | |||||||
| To purchase additional | packaging, | completeandreturn the WarrantyRegistration | ||||||
| Card enclosedin | the shipping box within 15 | |||||||
| please contact your authorized KrelP | daysof purchase. |
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Page18 of 20 English® KRELL KPS25s
