Insignia 32" LCD TV/Blu-ray Combo, 1080p

Troubleshooting

Blu-ray Disc problems

Frequently asked questions

Problem
Solution

• Make sure that you point the remote

control at the remote control sensor on

Question

How do I play multi-channel surround sound?

Can I play Blu-ray Discs or DVDs that I bought in another country?

What is the best type of video connection I should use?

What types of discs will my TV/Blu-ray combo play?

Answer

Connect a sound system to the DIGITAL OUTPUT OPTICAL or OUTPUT AUDIO L/ R jacks.

You can play the discs if the video was recorded in standard NTSC format. You cannot play:

•Blu-ray Discs that do not have a region code of A

•DVDs that do not have a region code of 1 or ALL

•Composite video provides a good picture.

•Component video provides a better picture than composite video.

•HDMI video provides the best picture, but it takes longer for an HDMI picture to appear when you first start playing a disc.

Your TV/Blu-ray combo can play the following discs:

•Blu-ray Disc-video

•DVD-video

•CD

•DVD-R/RW (DVD video format and DVD video recording format)

•DVD-R DL (DVD video format and DVD video recording format)

Your TV/Blu-ray combo can also play CD-Rs and CD-RWs that have been recorded in one of the following standards:

• MP3/WMA

You must close the session when you record CDs.

Remote control does not work

TV/Blu-ray combo does not work

the front of your player. For more

information, see “Aiming the remote

control” on page 11.

• Make sure that there is no obstruction

between the remote control and the

remote control sensor.

• Make sure that bright light does not shine

on the remote control sensor. Bright light

can interfere with signal reception.

• Make sure that colored glass is not in front

of the remote control sensor. Colored glass

can interfere with signal reception.

• The batteries may be dead. Replace the

batteries.

 

 

 

• A built-in safety device may have been

activated. Press

 

 

 

(power) on the side of

 

 

 

 

your TV/Blu-ray combo to turn it off, then

turn it on again. If your TV/Blu-ray combo

still does not turn on, unplug the power

cord, wait about one minute, plug it in

again, then press

 

 

 

(power) on the side

 

 

 

 

 

 

of your TV/Blu-ray combo.

• Condensation may have formed inside

your TV/Blu-ray combo. Turn off your

TV/Blu-ray combo and wait about two to

three hours for the condensation to

evaporate.

 

 

 

• If you see , the action you are trying is

not allowed by your TV/Blu-ray combo or

the disc.

 

 

 

• Make sure that the disc is inserted with

the label facing forward.

Power problems

Problem

Solution

 

Make sure that the power cord is plugged in.

No power

If the power is off in your location, check fuses or

the circuit breaker.

 

 

Unplug the TV/Blu-ray combo, then plug it back in.

 

 

Playback will not start, or playback starts then stops

Startup is slow

The disc is ejected automatically while playing

Your TV/Blu-ray combo is on and displays the start logo and menu, but there is no image from the disc displayed

• Make sure that the disc is not dirty. To

clean the disc, see “Cleaning discs” on

page 62.

• The disc may be blank or not compatible

with your TV/Blu-ray combo. For a list of

compatible discs, see “Playable discs” on

page 44.

• Startup may be slow the first time you

plug in the power cord or after a power

failure.

• Make sure that the disc is not dirty. To

clean the disc, see “Cleaning discs” on

page 62.

• The disc may be blank or not compatible

with your TV/Blu-ray combo. For a list of

compatible discs, see “Playable discs” on

page 44.

• Try resetting your player. Press POWER,

wait five seconds, then press POWER

again.

• Make sure that the disc is not dirty. To

clean the disc, see “Cleaning discs” on

page 62.

• Try resetting your player. Press

(power), wait five seconds, then press

(power) again.

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