Kyocera FS-3040MFP, FS-3140MFP

10-17

Troubleshooting

2Open the left cover of the document processor.

3Remove the jammed original.

If the original is caught in the rollers or difficult to remove,

proceed to the next step.

4Open the document processor.

5Remove the jammed original.

If the original tears, remove every loose scrap from

inside the machine.

6Close the document processor.

7Place the originals.

Contents

Main Included Guides CD-ROM (Product Library) Safety Conventions in This Guide Symbols NOTE: Contents Page Page Quick Guide To make copies To print Be sure to read Legal and Safety Information before using this machine. To send documents To send a FAX(FAX functions available only in FS-3140MFP.) NOTE: Menu Map Page Page Page Page Page Page Environment Cautions when handling consumables CAUTION Other precautions SAFETY OF LASER BEAM (USA) Safety Instructions Regarding the Disconnection of Power (USA) Other precautions (for users in California, the United States) WARNING Radio Tag Technology MERCURY WARNING Warranty (USA) FS-3040MFP/FS-3140MFP MULTIFUNCTIONAL PRODUCT LIMITED WARRANTY Laser Safety (Europe) Legal Restriction on Copying/Scanning Legal and Safety Information Legal Information Regarding Trade Names GPL Open SSLeay License 1 2 3 Original SSLeay License 1 2 3 4 Monotype Imaging License Agreement Energy Saving Control Function Low Power Mode Sleep Automatic 2-Sided Copy Function Paper Recycling About this Operation Guide Conventions in This Guide NOTE: CAUTION: Page Part Names 1-2 Operation Panel Part Names 1-3 Machine Page Page 2 Preparation before Use Check bundled items Documents Contained in the Included CD-ROM Determining the Connection Method and Preparing Cables Connection Example Preparing Necessary Cables Connecting Cables Power On/Off Power On Power Off CAUTION: Auto Low Power Mode Sleep and Auto Sleep Switching the Language for Display [Language] 1 2 3 4 6 7 Setting Date and Time 1 2 4 5 8 9 Page Network Setup (LAN Cable Connection) NOTE: Installing Software Express Mode Custom Mode 1 NOTE: 2 NOTE: 3 4 NOTE: 5 Page Page Page Page Page Page Page Page Page COMMAND CENTER (Settings for E-mail) NOTE: 1 2 3 Sending E-mail 1 2 3 Sharing PC Folder 1 2 3 4 NOTE: Page 11 Entry for Host Name Entry for Path Entry for Login User Name 1 2 Page Loading Paper Before Loading Paper 1 2 3 4 Loading Paper in the Cassettes NOTE: 1 2 Page NOTE: 7 8 Loading Paper in the Multi Purpose Tray NOTE: 1 2 3 4 NOTE: 5 Loading Envelopes 1 2 CAUTION: 3 4 NOTE: When you load envelopes or cardstock in the multi purpose tray Specifying Paper Size and Media 1 2 4 5 6 7 8 9 Page 1 2 4 5 6 7 8 9 Loading Originals Placing Originals on the Platen 1 NOTE: 2 Loading Originals in the Document Processor 1 2 3 Basic Operation Login/Logout 1 2 3 4 One-Touch Keys and Program Keys One-Touch Key 1 2 Program Keys 1 2 1 NOTE: Program 1 2 NOTE: Message Display Copying 1 2 3 4 6 Adjusting Density 2 3 4 5 Selecting Image Quality 2 3 4 5 Zoom Copying 2 3 4 5 Duplex Copying NOTE: 2 3 4 Page Collate Copying 2 3 4 5 6 Printing - Printing from Applications Page Sending NOTE: Send as E-mail 2 3 4 5 7 8 Send to Folder (SMB)/Send to Folder (FTP) 2 3 4 5 6 8 9 Page Page Confirm Destination Screen 1 2 3 Specifying Destination Choosing from the Address Book 1 2 3 Search in Address Book 1In Address Book, press [Menu] (the Right Select key). 2 3 4 Search in External Address Book 1In Ext Address Book, press [Menu] (the Right Select 3 4 Choosing by One-Touch Key Sending to Different Types of Destinations (Multi Sending) Canceling Jobs Canceling Jobs 1 2 3 Checking Remaining Toner and Paper Checking Remaining Toner 1 2 3 Checking Remaining Paper 1 2 3 4 Copying Functions Original Size 4 5 6 7 Paper Selection Selecting the Cassette 4 5 6 Selecting the Multi Purpose Tray 4 5 6 7 8 9 Original Orientation 4 5 6 EcoPrint 4 5 6 7 Combine Mode NOTE: 2-in-1 Mode NOTE: 4-in-1 Mode NOTE: Types of Page Boundary Lines 4 5 6 7 8 9 Continuous Scan 3 4 5 6 7 Job Finish Notice 4 5 6 7 8 File Name Entry 4 5 6 7 Print Override 2 3 4 5 6 Page 5 Sending Functions Original Size 4 5 6 7 Sending Size 4 5 6 Page Zoom Page Duplex Sending 2 4 5 6 8 Original Orientation 4 5 Page File Format 4 5 6 NOTE: Original Image 2 4 5 6 8 Adjusting Density 4 5 6 8 Scan Resolution 4 5 6 8 Color / Grayscale / Black and White Selection 4 5 6 8 Continuous Scan 3 4 5 6 7 8 File Name Entry 4 5 6 7 8 Subject and Body Entry 4 5 6 7 8 WSD Scan 1 2 3 2 3 5 6 7 Job Finish Notice 4 5 6 7 8 NOTE: FTP Encrypted TX 2 4 5 6 File Separation 2 4 5 6 7 Scanning Image using Application 1 2 3 NOTE: Page Page Printing Documents Stored in USB Memory Limitations Printing 1 2 6 7 8 9 TIFF Print 1 4 5 6 XPS FitTo Page 1 Page Saving Documents to USB Memory (Scan to USB) Storing Documents 1 2 3 6 7 Removing USB Memory 1 2 3 4 5 6 7 Status / Job Cancel Checking Job Status Available Status Screens 1 2 3 NOTE: b C 0009 Detail: 1 2 3 When complete destination name not displayed in detailed information 1 2 3 Page Checking Job History Available Job History Screens Displaying Print Job Log 1 2 3 Page Displaying Send Job Log 1 2 3 When complete destination name not displayed in detailed information Displaying Store Job Log 1 2 3 Page Sending the Job Log History Displaying Job Log History Menu 1 2 3 4 Setting the destination 1 2 Confirming Current Destination 1 2 Registering Destination 1 2 3 Automatic Job Log History Transmission 1 2 3 4 3 Setting E-mail Subject 1 2 3 4 Pause and Resumption of Jobs 1 2 3 4 Canceling of Jobs Device/Communication Check of Device Status 1 2 3 4 Handling the Devices (USB Memory) 1 2 3 4 8 Default Setting (System Menu) Common Settings How to display the Sys. Menu/Count. menu 1 2 Switching the Language for Display [Language] 1 3 4 Page Default Screen 1 3 4 5 6 Sound 1 3 4 5 6 7 8 10 Display Bright. 1 2 1 5 6 7 8 9 1 2 5 6 7 8 Page 5 6 7 8 9 1 5 6 7 8 9 1 5 6 7 8 9 Page 1 5 6 7 8 9 Page 1 2 3 4 5 6 7 1 5 6 7 8 Page 2 3 4 5 6 7 8 Preset Limit 1 2 3 4 5 6 Switching Unit of Measurement 1 2 3 4 5 6 Error Handling 1 5 2 3 4 6 7 8 9 Date/Timer 1 3 5 6 7 8 9 10 1 3 5 7 8 1 3 4 5 6 7 8 1 3 5 6 8 Page 5 6 8 1 3 5 6 7 8 1 3 5 6 8 1 3 5 6 7 8 1 3 5 6 8 1 3 5 6 7 8 1 3 5 6 7 8 1 3 5 6 7 8 9 10 11 12 13 Function Defaults 1 2 3 4 5 6 7 8 1 2 3 4 7 8 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 1 2 5 3 4 6 7 8 9 1 4 5 6 7 8 1 3 5 6 7 8 1 2 3 4 5 6 7 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 2 3 4 5 6 7 8 1 2 4 5 7 8 9 10 2 3 4 5 7 8 9 1 2 7 3 4 5 8 9 1 2 3 4 7 8 9 10 1 2 4 5 7 8 9 1 4 5 7 8 9 1 4 5 7 8 9 Login Operation 1 2 3 4 5 Copy Settings Photo Processing 1 3 4 5 6 Paper Selection 1 3 4 5 6 Auto Paper Selection 1 2 3 4 5 Auto % Priority 1 2 3 4 6 1 4 5 6 7 8 Printer Settings NOTE: Emulation Set 1 3 5 6 1 2 3 4 1 2 3 4 6 EcoPrint 6 Override A4/LTR 1 3 4 6 Duplex 1 3 4 5 6 Copies 1 3 4 5 6 Orientation 1 3 4 5 6 FormFeed Timeout 1 3 4 5 6 1 3 4 5 6 CR Action 1 3 4 5 6 Paper Feed Mode 1 4 5 6 Sending Settings NOTE: 1 2 5 6 7 8 Document Box Settings 1 2 5 6 7 8 9 Page Printing Reports/Sending Notice NOTE: Printing Reports Menu Map Status Page 1 2 3 4 5 7 1 4 5 7 Send Result Report 1 2 3 4 5 6 7 Adjustment/Maintenance Copy Denst. Adj. 1 3 4 5 6 7 8 Send/Box Density 1 8 Correct. Bk Line 1 3 4 5 6 New Developer 1 7 Auto Drum Refresh 1 5 6 7 8 Drum Refresh 1 Page Editing Destination (Address Book/Adding One-Touch Keys) Adding an Individual Destination 1 4 5 6 7 8 9 10 1 2 1 2 3 4 1 2 4 3 5 6 7 8 9 1 2 3 4 Adding a Group 1 4 5 6 7 8 9 1 2 3 4 1 2 3 4 5 6 7 8 9 1 5 6 1 2 3 4 5 6 7 8 9 Adding a Destination on One-touch Key 1 2 3 4 1 2 3 4 5 Page Restarting the System 1 3 4 5 Network Setup LAN Interface Setup 1 5 6 7 8 TCP/IP (IPv4) Setup 1 Page Page 21 22 25 24 23 Page Page Page Page Page TCP/IP (IPv6) Setup 1 7 8 9 10 NetWare Setup 1 5 6 7 8 AppleTalk Setup 1 5 6 7 WSD Scan Setup 1 5 6 8 WSD Print Setup 1 5 6 8 Protocol Detail 1 7 8 9 Port Number FTP(Client) 10 Network Security IPSec Setting 1 5 6 8 SSL Setting 7 8 10 1 7 8 9 10 1 7 8 9 10 1 7 8 9 10 SNMPv3 Setting Interface Block Setting USB Host (USB memory slot setting) 1 5 6 8 USB Device (USB interface setting) 1 5 6 8 Optional interface (Optional interface card setting) 1 2 6 8 Page Page Page Cleaning Page Toner Container Replacement Page Replacing the Waste Toner Box Replacing the maintenance kit (MK-370) Page Page Solving Malfunctions Page Page Responding to Error Messages Alphanumeric Page Page Page Page Page Responding to an Error Lamp Flashes Clearing Paper Jams Jam Location Indicators Precautions with Paper Jams CAUTION: Online Help Messages Page Page Page Page Page Page Page User Login Administration First User Login Administration Enabling/Disabling User Login Administration 1 2 6 7 8 Page Login/Logout 1 2 3 4 Adding a User NOTE: 1 2 3 4 5 6 7 8 Page Changing User Properties 1 2 3 4 1 2 3 4 5 1 2 3 Enabling/Disabling Group Authentication 1 2 6 7 8 Displaying Network User Propertiy 1 2 6 7 8 Unknown login user name Job 1 2 3 4 5 6 Job Accounting First Job Accounting Setup Enabling/Disabling Job Accounting 1 2 4 6 7 8 Login/Logout 1 2 Managing Accounts 1 2 3 4 6 7 8 9 Managing Accounts 1 2 3 4 6 7 1 2 3 4 5 1 2 3 4 Managing the Copier/Printer Counts 1 2 3 4 8 9 Restricting the Use of the Machine 1 2 3 4 5 6 7 Page 8 9 Default Counter Limit 1 2 3 4 8 9 10 11 12 Counting the Number of Pages Printed 1 2 3 4 6 7 8 9 10 12 1 2 3 4 7 8 9 10 11 Printing an Accounting Report 1 2 3 4 6 7 Checking the Counter 1 4 2 3 Page Page Optional Equipment Overview of Optional Equipment Paper Feeder Expansion Memory NOTE: Page Page Character Entry Method Keys Used Selecting Type of Characters File name input: Entering Characters Page Paper Cassette Multi Purpose tray (MP tray) Optional paper feeder Page Basic Paper Specifications NOTE: Choosing the Appropriate Paper Page Special Paper Page Page NOTE: Specifications NOTE: Machine Printer Scanner Document Processor Environmental Specifications NOTE: EN ISO 7779 EK1-ITB 2000 Glossary Page Page Page Page Index Numerics A B C E F G I J K L M N O Q R S T U W X Z