Manuals / Kyocera / Computer Equipment / Printer

Kyocera FS-C5025N, FS-C5015N manual Troubleshooting

Models: FS-C5025N FS-C5015N

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4 Troubleshooting

This chapter contains explanations on the following topics:

•	General Guidelines	4-2
•	Print Quality Problems	4-3
•	Error Messages	4-7
•	Clearing Paper Jams	4-13

If a problem cannot be corrected, contact your service technician.

OPERATION GUIDE

4-1

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Kyocera FS-C5025N, FS-C5015N manual Troubleshooting

Contents

FS-C5015N FS-C5025N FS-C5030N Operation GuidePage Maintenance ContentsTroubleshooting SpecificationsOPERATION GUIDE ContentsNotice on Software Legal and Safety InformationNotice Regarding TradenamesOPERATION GUIDE IBM Program License Agreement License Agreements2. Limited Warranty 1. License3. Limitation of Remedies Typeface Trademark Acknowledgement4. General OPERATION GUIDEOPERATION GUIDE Monotype Imaging License Agreementviii 11Massachusetts U.S.A. law governs this AgreementOPERATION GUIDE Interface connectors Precautions for UseCompliance and Conformity FCC statement for users in the United StatesOzone concentration Cautionary LabelsOPERATION GUIDE CE Marking Directive Declaration of Conformity for U.S.AOPERATION GUIDE OPERATION GUIDE Declaration of Conformity AustraliaEnergy Star DisclaimerFS-C5015N FS-C5025NInitial Auto Sleep Setting Group for Energy Efficient Appliances GEEAPower Consumption Power offOther Precautions Installation PrecautionsEnvironment OPERATION GUIDEPower Supply/Grounding the Printer Other PrecautionsHandling of Plastic Bags OPERATION GUIDECautions when Using the Printer Precautions for UseOPERATION GUIDE xviiOther Precautions Cautions for Toner Handlingxviii OPERATION GUIDEConventions About the Operation GuideChapter 3 - Maintenance Chapter 4 - TroubleshootingOPERATION GUIDE 1 Machine Parts Components at the Left of the Printer Components at the Front of the Printer4Power Switch 5Waste Toner Box Machine PartsMachine Parts Internal Components5 1Magenta Toner Container M 2Cyan Toner Container C 3Yellow Toner Container Y3Power Cord Connector 4USB Interface Connector Components at the Rear of the Printer5Network indicators 7Parallel Interface Connector FS-C5030NonlyLoading Printer Driver 2 Printing OperationPrinting from Application Software OPERATION GUIDEPrinting Operation Loading Printer DriverOPERATION GUIDE Printing from Application Software 1 2 3Printing Operation OPERATION GUIDEOPERATION GUIDE Printing Operation3 Maintenance Maintenance General InformationAlso, the following parts need periodic cleaning •Toner Kits •Waste Toner BoxFrequency of toner container replacement Toner Container ReplacementMaintenance Starter Toner ContainersMaintenance Replacing the Toner ContainerReplacement on page OPERATION GUIDEunlocked symbol MaintenanceTake the new toner container out of the toner kit OPERATION GUIDEOPERATION GUIDE MaintenanceMaintenance 10 11symbol as far as it will go Close the top coverCleaning the Main Charger Unit Cleaning the PrinterMaintenance M C Y K1 Open the left cover MaintenanceOPERATION GUIDE so that the pad may not dry off Maintenance3-10 OPERATION GUIDEMaintenance Cleaning the Advanced Beam Array LensesOPERATION GUIDE 3-11knob out and push it back in. Repeat this 2 times Maintenance3-12 OPERATION GUIDEMaintenance Cleaning the Paper Transfer UnitOPERATION GUIDE 3-13using the wiper cloth included in the toner kit Maintenancethis may adversely affect print quality Push the paper transfer unit back in completelyMaintenance Replacing the Waste Toner BoxOPERATION GUIDE 3-15printer Maintenanceor regulations for waste disposal 5 Open the cap of the new waste toner boxis set correctly, it will snap into place Maintenancecover OPERATION GUIDE3-18 MaintenanceOPERATION GUIDE 4 Troubleshooting Tips General GuidelinesTroubleshooting SymptomTroubleshooting Print Quality ProblemsPrinted Results Corrective ActionReplacement on page TroubleshootingPrinted Results Corrective ActionPrinted Results TroubleshootingCorrective Action Press OK ENTER twicePrinted Results TroubleshootingCorrective Action Printing incomplete or out ofTroubleshooting Error MessagesCANCEL MessageMessage TroubleshootingCorrective Action OPERATION GUIDEcan abandon printing by pressing CANCEL Troubleshootingabandon printing by pressing CANCEL MessageMessage TroubleshootingCorrective Action #’s. For details, see Clearing Paper Jams on pageTroubleshooting Storage Error CodesHard Disk Errors MessageMemory Card Errors TroubleshootingRAM Disk Errors CodePossible Paper Jam Locations Clearing Paper JamsTroubleshooting pageTroubleshooting General considerations for clearing jamspage pageTroubleshooting Paper jam PrinterOPERATION GUIDE 4-154-16 TroubleshootingOPERATION GUIDE Troubleshooting Paper jam MP TrayOPERATION GUIDE 4-17Paper jam EF Paper jam Cassette 2 toPaper jam Duplexer TroubleshootingItem 5 SpecificationsDescription FS-C5015NItem SpecificationsDescription FS-C5015NDuring sleep mode SpecificationsItem DescriptionOPERATION GUIDE SpecificationsPage Page is a trademark of Kyocera Corporation Rev. 1.0