Troubleshooting
Error Messages
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| The following table lists errors and maintenance messages that you can be |
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| dealt with by yourself. If Call service appears, turn off the printer, |
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| disconnect the power cord, and contact your service technician. |
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| Some errors cause the alarm to sound. To stop the alarm, press |
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| [CANCEL]. |
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| Message | Corrective Action | |
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| The paper has run out in the paper source displayed. Supply paper according to |
| Add paper MPTray |
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| the paper source displayed (paper cassettes, MP tray, optional paper feeders, or |
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| optional envelope feeder). |
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| This message is displayed alternately with messages indicating the printer status, |
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| such as, Ready, Please wait, Processing, Waiting, and Form Feed Time |
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| Out. |
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| F### represents a controller error (#=0, 1, 2, ...). Call for service. The printer does | |
| Call service |
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| F###: |
| not operate when this message is displayed. |
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| #### represents a mechanical error (#=0, 1, 2, ...). Call for service. The printer | |
| Call service |
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| ####:0123456 |
| does not operate when this message is displayed. The total number of pages |
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| printed is also indicated, e.g. 0123456. |
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| The corresponding paper cassette is not installed. Install the cassette. The | |
| Cassette # |
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| not loaded |
| cassette number can be 1 (topmost) to 4 (bottom). |
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| This message warns following two cases. Install the new waste toner box. | |
| Check waste |
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| toner box |
| The waste toner box is not installed. |
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| The waste toner box is full. |
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| Please clean the inside of the printer. See Cleaning the Printer on page | |
| Clean printer |
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| Press GO |
| This message will be displayed when replacing the toner container after the |
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| message Replace toner C, M, Y, K is displayed. After cleaning the inside of |
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| the printer, press [GO] and the printer will be ready for printing. |
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| The rear unit of the optional duplexer is open. Close the duplexer rear unit. | |
| Close duplexer |
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| rear unit |
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| The top cover of the optional duplexer is open. Close the duplexer top cover. | |
| Close duplexer |
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| top cover |
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| The paper transfer unit is open. Close the paper transfer unit. | |
| Close paper |
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| transfer unit |
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| The left cover of the printer is open. Close the left cover. | |
| Close |
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| left cover |
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OPERATION GUIDE |
