Troubleshooting
| Message | Corrective Action | |
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| The rear cover of the printer is open. Close the printer rear cover. |
| Close |
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| rear cover |
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| The top cover of the printer is open. Close the printer top cover. | |
| Close |
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| top cover |
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| You attempted to print with a paper size and paper type that cannot be used for | |
| Duplex disabled |
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| Press GO |
| duplex printing. Press [GO] to print onto |
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| The | |
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| Press GO |
| insufficient, hard disk is not installed, or hard disk is full. Press [GO] to print error |
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| report. |
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| The optional envelope feeder has been installed in this printer. The optional | |
| EF not supported |
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| envelope feeder is not supported in the model |
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| Turn the power switch off and then back on again. If this message still remains, turn | |
| Error.Power off |
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| F### |
| the power switch off, and contact your service representative or authorized service |
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| center. |
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| You have attempted to print a job that is not contained in the specified virtual | |
| File not found |
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| Press GO |
| mailbox, or the specified virtual mailbox is not found. |
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| If Auto Error Clear is set to On, printing will be automatically resumed after a preset |
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| period of time. |
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| The hard disk installed in the printer is not formatted, and therefore cannot be read | |
| Format error |
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| Hard disk |
| or written. |
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| The memory card inserted in the printer is not formatted, and therefore cannot be | |
| Format error |
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| Memory card |
| read or written. To format a memory card, follow the procedure in Using the |
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| operation panel, section of the Advanced Operation Guide. |
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| A hard disk error has occurred. Look at the error code given in place of ## and | |
| Hard disk err ## |
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| Press GO |
| refer to Storage Error Codes on page |
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| [GO]. |
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| This message is displayed when you attempt to use the printer’s operation panel to | |
| I/F occupied |
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| change the environmental settings on the interface from which data are presently |
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| being received. |
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| The user ID entered for a private job, or a stored job is not correct. Check the user | |
| ID error |
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| ID that you specified on the printer driver. |
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| You have inserted the wrong memory card when the Insert again message | |
| Insert the same |
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| memory card |
| was displayed. Remove the wrong memory card from the printer’s memory card |
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| slot and insert the correct memory card. The printer again reads it from the |
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| beginning of the data. |
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OPERATION GUIDE |
