Troubleshooting
Print Quality Problems
The tables and diagrams in the following sections define print quality problems and the corrective action you can conduct to solve the problems. Some solutions may require cleaning or replacing parts of the printer.
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| If the suggested corrective action will not solve the problem, call for | |
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| Printed Results | Corrective Action | |
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Completely blank printout | Check the toner containers. | ||
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| Open the printer top cover and check that the toner containers are |
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| correctly installed in the printer. For more information on installing |
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| the toner containers, see Toner Container Replacement on page |
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| Check that the application software is correctly operated. |
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Full | Check the charger unit. | ||
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| Open the left cover and check that the charger unit is correctly |
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| installed. |
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Dropouts, horizontal streaks, stray | Clean the main charger units. | ||
dots | Open the left cover. Slowly pull the green wire cleaner knob to | ||
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| each of the main charger units in and out a few times. For full |
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| details, see Cleaning the Main Charger Unit on page |
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OPERATION GUIDE |
