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| Troubleshooting |
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| Message | Corrective Action | |
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| The storage area in the hard disk for the virtual mailboxes is full. Print out |
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| Virtual mailbox |
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| full |
| accumulated jobs in the virtual mailboxes. |
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| The printer’s internal memory is running low due to too many numbers of fonts and | |
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| Warning |
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| low memory |
| macros downloaded. Try deleting unnecessary fonts and macros. |
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† Messages separated by ‘( )/( )’ are displayed alternately.
††After this error has happened, page protect mode will be automatically turned on. To maintain optimum use of memory during printing, we recommend you manually turn off page protect mode.
Storage Error Codes
Hard Disk Errors
Code | Meaning |
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01 | Hard disk format error. If this error recurs even if the power has been |
| turned off and then on, reformat the hard disk. |
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02 | The disk system is not installed. Recheck the requirements for using the |
| system and the devices. |
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04 | There is no available hard disk space. Delete unnecessary files, etc., in |
| order to free up space. |
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05 | The specified file does not exist in the hard disk. |
06 | There is no memory available to the hard disk system. Increase the |
| available memory. |
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10 | Formatting is not possible because host data is being spooled on the |
| hard disk. Wait until the hard disk is ready, and then format. |
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85 | VMB: Alias error. The alias setting was lost, or the virtual tray |
| corresponding to the alias does not exist. Set the alias again. |
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97 | The number of permanent code jobs that can be stored reached the limit |
| value, and no more can be saved. Either delete some unnecessary |
| jobs, etc., or increase the limit. |
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98 | An unreadable page was found in a job (The job is damaged.). |
99 | A print job for the specified ID does not exist in the hard disk. |
OPERATION GUIDE |
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