Problem Solving

Troubleshooting

The table below provides general guidelines for problem solving.

If a problem occurs with your machine, carry out the checkpoints and procedures indicated on the following pages. If the problem persists, contact your Service Representative or Authorized Service Center.

Problem	Checkpoint	Procedure	Reference
Problem	Checkpoint	Procedure	page
			page

Nothing lights on the	Is the power plug	Connect the plug to an AC outlet.	page 2-10
operation panel when	connected to an AC
the power switch is	outlet?
turned on.

No copies come out	Is there some indication	Check the appropriate response to that	page 6-5
when [Start] is pressed.	of the trouble on the	indication and perform the
	operation panel?	corresponding procedure.
The copies are blank.	Were the originals set	When setting originals on the Platen, set	page 3-2
	correctly?	them face-down.

		When setting originals in the optional	page 4-3
		Document Processor, set them face-up.

The copies come out too	Is the copier in Auto	In order to adjust the overall exposure	Chapter 3,
light.	Exposure Adjustment	level, perform the Auto Exposure	Advanced
	mode?	Adjustment procedure.	Operation
			Guide
	Is the manual exposure	Use the Image Quality key to adjust the	page 3-3
	mode set?	exposure level properly.

		To adjust the overall exposure, perform	Chapter 3,
		the relevant exposure adjustment	Advanced
		procedure in each image quality mode.	Operation
			Guide

	Is the toner evenly	Shake the toner container horizontally	page 5-7
	distributed in the toner	approximately 10 times.
	container?
	Is the copier in EcoPrint	Select an image quality mode other than	Chapter 1,
	mode?	the EcoPrint mode.	Advanced
			Operation
			Guide

	Is Add Toner displayed?	Replace the Toner Container.	page 5-5

	Is the copy paper wet?	Replace the copy paper with new paper.	page 2-2

	Is the electrical charge	Open the front cover and use the	page 5-6
	section dirty?	charger cleaner rod to clean the
		electrical charge section.

6-2	BASIC OPERATION GUIDE

KM-2550, KM-1650, KM-2050 specifications

The Kyocera KM series, which includes the KM-2050, KM-1650, and KM-2550, is a line of multifunction printers designed to meet the demanding needs of modern workplaces. These models combine high-quality printing, scanning, copying, and faxing capabilities, making them versatile solutions for businesses of all sizes.

The KM-2050 offers superb printing at a speed of up to 20 pages per minute, making it ideal for medium-sized workgroups. It features a print resolution of up to 600 x 600 dpi, ensuring clear and crisp text plus vibrant images. The device's advanced scan technology allows users to digitize documents seamlessly, with features such as automatic duplex scanning. This model stands out with its user-friendly control panel, providing ease of navigation for tasks like copying and scanning.

The KM-1650 is a more compact and efficient model tailored for small offices. Despite its smaller footprint, it delivers impressive printing speeds of up to 16 pages per minute. This model excels with its low energy consumption, thanks to Kyocera's eco-friendly technology, which significantly reduces operating costs. The KM-1650 supports a variety of media types and sizes, enhancing its flexibility for various document needs, from labels to envelopes.

For larger workgroups, the KM-2550 shines with its capability of printing up to 25 pages per minute. It provides a robust and expandable paper handling system, allowing businesses to accommodate high-volume printing jobs. In addition, the KM-2550 includes advanced security features and user authentication options, safeguarding sensitive documents throughout the office environment. Its high-capacity toner cartridges lead to fewer replacements and lower total cost of ownership.

All three models employ Kyocera’s unique ECOSYS technology, which emphasizes sustainability through long-life components and low energy consumption. This not only enhances their longevity but also lessens their environmental impact. The series supports a range of connectivity options, including USB and network printing, making it easy for teams to share the device across multiple workstations.

Overall, the Kyocera KM series provides reliable performance, outstanding print quality, and robust features, catering to a variety of business needs. Whether you choose the compact KM-1650, the balanced KM-2050, or the high-volume KM-2550, these multifunction printers deliver efficiency with a focus on sustainability.

Kyocera KM-1650, KM-2050, KM-2550 manual Problem Solving, Problem Checkpoint Procedure Reference

Models: KM-2550 KM-1650 KM-2050

Problem Solving

Problem

Checkpoint

Procedure

Reference

Adjustment procedure.

Operation

Guide

Replace the Toner Container.

BASIC OPERATION GUIDE

KM-2550, KM-1650, KM-2050 specifications