LaCie manual LaCie SAFE Hard Drive, User Manual, page, Troubleshooting

LaCie SAFE Hard Drive	Troubleshooting
User Manual	page 37

Problem	Questions to Ask	Solution
	Does your computer’s con-	Check section 2.2. Minimum System Requirements.
	figuration meet the mini-
	mum system requirements
	for use with this drive?
Error messages under	Did you get an Error –50	When copying files or folders from Mac OS 10.x to a FAT 32
Mac OS 10.x	message while copying to a	volume, certain characters cannot be copied. These characters include,
	FAT 32 volume?	but are not limited to:
		? < > / \ :
		Check your files and folders to ensure that these types of characters
		are not being used.
	Did you get an error message	Simply ignore this message. The drive will remount to the desktop.
	telling you that the drive	LaCie drives conserve power by spinning down when you set your
	has been disconnected when	computer to sleep mode, and when the computer is “woken” from
	coming out of sleep mode?	sleep, it does not give the drive enough time to spin-up from its sleep
		mode.
	Are other USB devices con-	Disconnect any other USB devices and see if performance improves.
	nected to the same port?
	Is the drive connected to a	If so, it is normal that the drive runs at USB 1.1 speeds. A USB 2.0
	USB 1.1 port on your com-	device can only run at USB 2.0 speeds when connected to a USB 2.0
	puter, or to a USB 1.1 hub?	port or hub and controlled by the appropriate USB 2.0 drivers.
	Is the drive connected to	Check to see that the USB 2.0 drivers for your Host USB 2.0 port
	a USB 2.0 port on your	and for your USB 2.0 device have been correctly installed (see section
	computer?	7.3. Optimizing USB Connections section for a more detailed discus-
		sion). If in doubt, uninstall the driver and then reinstall it.
	Does your computer or	See section 7.3. Optimizing USB Connections section for a more
	operating system support	detailed discussion.
	USB 2.0?