Lantronix EPS2-100, EPS4-100 I.2 Printing Problems

Troubleshooting

I.2 Printing Problems

Area to Check Explanation

Physical connection To test a non-PostScript printer use the Test Port 1 Count 100

command. This command will send 100 lines of test data out

the parallel port.

Service characteristics Use the Show Service Local Characteristics command from

the Server’s Local> prompt to see if the desired service is

available and to verify that the appropriate protocols are

enabled on the service.

The IP address The IP address must be unique on the network. Many prob-

lems will occur when there are duplicate IP addresses on the

network.

Queue Status and Port counters Use the Monitor Queue command to ensure queue entries

appear in the job list. If an entry does not appear, refer to the

appropriate host section in this Appendix.

Use the Monitor Port n Counters command to verify that the

counter is incrementing with each job. If it is not, verify the

connection between the Server and the printer.