Solving Problems with Media Misfeeds

" Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you’re using unsupported print media.

Symptom

Cause

Solution

 

 

 

Several

The front edges of

Remove the media and even up the

sheets go

the media are not

front edges, then reload it.

through the

even.

 

printer

 

 

The media is moist

Remove the moist media and replace it

together.

from humidity.

with new, dry media.

 

 

 

 

 

Too much static elec-

Do not fan transparencies.

 

tricity is present.

 

 

 

 

Media mis-

Top cover needs to

Open and close the top cover of the

feed mes-

be opened and

printer again.

sage stays

closed again to reset

 

on.

the printer.

 

 

 

 

 

Some media remains

Recheck the media path and make

 

misfed in the printer.

sure that you have removed all of the

 

 

misfed media.

 

 

 

Duplex mis-

Unsupported media

Use KONICA MINOLTA-approved

feeds.

(wrong size, thick-

media. See “Media Specifications” on

 

ness, type, etc.) is

page 84.

 

being used.

 

 

Only plain paper, 60-105 g/m2 / 16-28

 

 

lb bond (pagepro 4650EN) or 68-105

 

 

g/m2 / 18-28 lb bond (pagepro

 

 

5650EN) can be autoduplexed. See

 

 

“Media Specifications” on page 84.

 

 

 

 

 

Make sure that you have not mixed

 

 

media types in a paper tray.

 

 

 

 

 

Do not duplex (double-sided) enve-

 

 

lopes, labels, thick stock, or transpar-

 

 

encies.

 

 

 

 

Media is still being

Recheck the media path inside the

 

misfed.

duplex option and make sure that you

 

 

have removed all of the misfed media.

Solving Problems with Media Misfeeds

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Lennox Hearth 4650EN, 5650EN manual Solving Problems with Media Misfeeds 169, Symptom Cause Solution
Page 178 Page 180

5650EN, 4650EN specifications

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