After the POST ends, the password prompt does not appear. The POP has been removed.
5.Reinstall the backup battery and the battery pack.
(B) If an SVP has been set and is known by the service technician:
1.Turn on the computer.
2.When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility.
For models supporting the Passphrase function, press F1 while the POP icon is appearing on the screen; then enter the POP. For the other models, enter the POP.
Note: To check whether the ThinkPad Notebook you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to Security
3.Select Security, using the cursor directional keys to move down the menu.
4.Select Password.
5.Select Power-On Password.
6.Type the current SVP in the Enter Current Password field. then leave the Enter New Password field blank, and press Enter twice.
7.In the Changes have been saved window, press Enter.
8.Press F10; then, in the Setup confirmation window, select Yes.
How to remove the hard-disk password
Attention: If User only mode is selected and the user HDP has been forgotten and cannot be made available to the service technician, neither Lenovo nor Lenovo authorized service technicians provide any services to reset the user HDPs or to recover data from the hard disk drive. The hard disk drive can be replaced for a scheduled fee.
To remove a user HDP that has been forgotten, when the SVP and the master HDP are known, do the following:
1.Turn on the computer.
2.When the ThinkPad logo comes up, immediately press F1 to enter BIOS Setup Utility.
For models supporting the Passphrase function, press F1 while HDP icon is appearing on the screen; then enter the master HDP. For the other models, enter the master HDP.
Note: To check whether the ThinkPad Notebook you are servicing supports the Passphrase function, enter the BIOS Setup Utility and go to Security
3.Select Security, using the cursor directional keys to move down the menu.
4.Select Password.
5.Select
