Manuals / Lenovo / Computer Equipment / Laptop

Lenovo B550, 57323748 manual Troubleshooting, What can I do if the backup process fails?

Models: B550 57323748

1 78

Page 29

Chapter 5. Troubleshooting

What can I do if the backup process fails?

If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps:

1Close other applications, then restart the backup process.

2Check if the destination media is damaged, try to select another path and then try again.

When do I need to restore the system to the factory status?

You can use this feature when your system fails or you need to re-install your operating system. This will restore your computer back to the initial status when you first booted up your computer after receiving it from the store. If there is critical data on your current partition, back it up before you run this recovery feature.

Page 29

Image 29

Lenovo B550, 57323748 manual Troubleshooting, What can I do if the backup process fails?

Contents

User Guide Lenovo B550First Edition January Copyright Lenovo NotesDear user Dear user Explanation of hard disk capacityAppendix F. Features and ContentsChapter 1. Getting to know your Chapter 6. Upgrading and replacingImportant safety information Important safety information„Read this first DangerCorrect usage procedures Important safety informationDanger DangerDanger Important safety informationService and upgrades Top view Chapter 1. Getting to know your computerChapter 1. Getting to know your computer aPower buttonc System status select models onlya Kensington slot Chapter 1. Getting to know your computerb Fan louvers c RJ-45porta USB port Chapter 1. Getting to know your computerb Optical drive Right-sideviewChapter 1. Getting to know your computer bIntegrated wireless device switchaSpeakers cMicrophone jack dHeadphone jackb Battery pack a Battery latchd Battery latch Chapter 1. Getting to know your computer„Connecting to the power Chapter 2. Learning the basics„Configuring the operating system Installing the battery packPutting your computer into sleep state „Shutting down your computerChapter 2. Learning the basics „Checking battery status Using AC adapter and battery„Charging the battery „Removing the battery packUsing the touchpad „Handling the batteryChapter 2. Learning the basics a Touchpad„Numeric keypad Using the keyboard„Function key combinations Chapter 2. Learning the basicsChapter 2. Learning the basics Enter sleep modeSpecial button Chapter 2. Learning the basicsOneKey Rescue system button a Caps lock indicator System status indicatorsb Num lock indicator c Power status indicator„Using passwords „Using VeriFace„Attaching a security lock not supplied Chapter 2. Learning the basics„Connecting a universal serial bus USB device Connecting external devicesEnabling Bluetooth communications Chapter 2. Learning the basics„Software configuration Chapter 3. Using the Internet„Hardware connection Cable„Using Wi-Fi/WiMAX Wireless connection„Software configuration Chapter 3. Using the Internet„Introduction Chapter 4. OneKey Rescue systemFrequently asked questions Chapter 5. TroubleshootingHow can I prevent problems with my computer? Where are the recovery discs?What can I do if the backup process fails? Chapter 5. TroubleshootingDisplay problems Chapter 5. TroubleshootingA Password problem TroubleshootingSleep or hibernation problems Chapter 5. TroubleshootingComputer screen problems The screen is blankBattery problems Chapter 5. Troubleshooting Sound problemsA hard disk drive problem A startup problemThe connected external device does not work Chapter 5. Troubleshooting Other problemsYour computer does not respond To replace the battery, do the following Chapter 6. Upgrading and replacing devicesReplacing the battery Chapter 6. Upgrading and replacing devices Replacing the hard disk driveHandling a hard disk drive To replace the hard disk drive, do the following5Pull the tab in the direction shown by arrow c Chapter 6. Upgrading and replacing devicesChapter 6. Upgrading and replacing devices To install an SO-DIMM,do the followinga b a 9Tighten the screws 0Reinstall the batteryChapter 6. Upgrading and replacing devices To remove the optical drive, do the following Removing the optical driveChapter 6. Upgrading and replacing devices Chapter 6. Upgrading and replacing devices Setup PosterCalling the customer support center Appendix A. Getting help and serviceGetting help around the world Appendix A. Getting help and serviceWarranty Service Telephone Numbers Lenovo warranty service telephone numbersAppendix A. Getting help and service „Be careful about where and how you work Appendix B. Use, and care informationCaring for your computer „Notice of static-electricity„Carry your computer properly „Be gentle with your computer„For outdoor use „Handle storage media and drives properly„Take care in setting passwords „Data safety„Other important tips Appendix B. Use, and care information„Ergonomic information Accessibility and comfort„What if you are traveling? „Questions about vision?Appendix B. Use, and care information „General tips for maintenance„Cleaning your computer keyboard „Cleaning the cover of your computer„Cleaning your computer display Appendix B. Use, and care information„How to obtain warranty service Appendix C. Lenovo limited warranty„What this warranty covers Appendix C. Lenovo limited warranty „Replacement of a product or part„Your additional responsibilities information.”Appendix C. Lenovo limited warranty „What this warranty does not cover„Use of personal information „Limitation of liabilityAppendix C. Lenovo limited warranty „Dispute resolution„Other rights „European Economic Area EEA„Suplemento de Garantía para México Appendix C. Lenovo limited warrantyManufactured by: China Tel: +86-512-5735-5000 Marketed byWarranty information Appendix C. Lenovo limited warrantyWarranty period Types of warranty serviceAppendix C. Lenovo limited warranty „Types of warranty service1 Customer Replaceable Unit “CRU” Service 2 On-siteService5Product Exchange Service Appendix C. Lenovo limited warrantyAppendix D. Customer replaceable units CRUs Lenovo United States, Inc Appendix E. Notices1009 Think Place - Building One Morrisville, NC U.S.A Attention: Lenovo Director of LicensingAppendix E. Notices „Export classification noticeAppendix E. Notices ENERGY STAR model informationWindows Windows XPAppendix E. Notices Wireless related information„Wireless interoperability Appendix E. Notices „Safety information related to Mobile Broadband„Usage environment and your health „Note to CATV system installer „Products with television tuner options installed„Note to CATV system installer Appendix E. NoticesDanger This warranty does not cover the followingAppendix E. Notices Appendix E. Notices Electronic emissions notices„Federal Communications Commission FCC Statement „German Class B Compliance Statement Appendix E. Notices „Lenovo Product Service Information„Japanese VCCI Class B Statement „Korea Class B Türkiye EEE Yönetmeliğine Uygunluk BeyanıWEEE and recycling statements „General recycling statementEU WEEE statements Japan recycling statements„Disposing of a Lenovo Computer Components Appendix E. NoticesAppendix E. Notices Notice on deleting data from your hard diskNotice for users in the U.S.A Model Name: Lenovo B550 Appendix F. Features and specificationsForm Factor SystemLenovo Veriface OneKey Index Index Page DO NOT RETURN IT TO THE STORE If your product is not working correctlyLenovo China New World. New Thinking.TMP/N: 147003161-1.1Printed in China