Lenovo 8088 FRU Identification for CTO, CMV, and GAV products, Dynamic Configure To Order CTO

Strategy for replacing FRUs for CTO, CMV, and GAV products

Product definition

Dynamic Configure To Order (CTO)

This provides the ability for a customer to configure a Lenovo solution from an eSite, and have this configuration sent to fulfillment, where it is built and shipped directly to the customer. The machine label, PC Entitlement Warehouse (PEW), eSupport, and the HMM will include these products as the 4-digit machine type (MT) and 3-digit model, where model = ’CTO’ (Example: 8129-CTO).

Custom Model Variant (CMV)

This is a unique configuration that has been negotiated between Lenovo and the customer. A unique 4-digit MT and 3-digit model is provided to the customer to place orders (Example: 8129-W15). A CMV is a special bid offering. Therefore, it is NOT generally announced.

vThe machine type model (MTM) portion of the machine label is the

4-digit MT and 3-digit model, where model = ’CTO’ (Example:

8129-CTO). The PRODUCT ID portion of the machine label is the 4-digit MT and 3-digit CMV model (Example: 8129-W15).

vThe PEW record is the 4-digit MT and 3-digit model, where model = ’CTO’ (Example: 8129-CTO).

veSupport will show both the CTO and CMV machine type models (Example: 8129-CTO and 8129-W15 will be found on the eSupport site.)

vThe HMM will have the 4-digit MT and 3-digit CTO model only (Example: 8129-CTO). Again, CMVs are custom models and are not found in the HMM.

General Announce Variant (GAV)

This is a standard model (fixed configuration). GAVs are announced and offered to all customers. The MTM portion of the machine label is a 4-digit MT and 3-digit model, where model = a “fixed model number”, not ’CTO’ (Example: 8129-F1U). Also, PEW, eSupport, and the HMM will list these products under the same fixed model number.

FRU Identification for CTO, CMV, and GAV products

There are three information resources to identify which FRUs are used to support CTO, CMV, and GAV products. These sources are PEW, eSupport, and the HMM.

Using PEW

vPEW is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities for CTO, CMV and GAV products at a MT - serial number level. An example of key commodities are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.

vRemember, All CTO and CMV products are loaded in PEW under the 4-digit MT and 3-digit model, where model = ’CTO’ (Example: 8129-CTO). GAVs are loaded in PEW under the 4-digit MT and 3-digit model, where model = a “fixed model number”, not ’CTO’ (Example: 8129-F1U).

vPEW can be accessed as follows:

1. Point your browser to http://w3-3.ibm.com/pc/entitle.

2. Under PEW Home, click Machine Lookup.

3. Under Machine Lookup, click Warranty Information.

2Hardware Maintenance Manual