Symptom

Action

 

 

The USB Keyboard does not

Verify that:

work.

v The computer is turned on.

 

v The keyboard is securely connected to a USB connector on the front or rear of

 

the computer.

 

v No keys are stuck.

The mouse does not work. The

Verify that:

computer does not respond to

v The computer is turned on.

the mouse.

v The mouse is securely connected to the mouse connector on the computer.

 

 

v The mouse is clean. Refer to “Cleaning the mouse” on page 70 for further

 

information.

 

 

The operating system will not

Verify that:

start.

v There is no diskette in the diskette drive.

 

v The startup sequence includes the device where the operating system resides.

 

Usually, the operating system is on the hard disk drive. For more information,

 

see “Selecting a startup device” on page 61.

 

 

The computer beeps multiple

Verify that no keys are stuck down.

times before the operating

 

system starts.

 

 

 

Diagnostic programs

Diagnostic programs are used to test hardware components of your computer. Diagnostic programs are also used to report operating-system-controlled settings that interfere with the correct operation of your computer. There are two programs preinstalled on your computer to help you diagnose computer problems:

vLenovo ThinkVantage Toolbox or Lenovo System Toolbox, depending on your operating system (used when you are running the Windows operating system)

vPC-Doctor for Rescue and Recovery (used when your Windows operating system does not start)

Notes:

1.You can also download the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. See “PC-Doctor for DOS” on page 70 for detailed information.

2.If you are unable to isolate and repair the problem yourself after running the diagnostic programs, save and print the log files created by the diagnostic programs. You will need the log files when you speak to a Lenovo technical support representative.

Lenovo ThinkVantage Toolbox

Note: The Lenovo ThinkVantage Toolbox program is only available on computers preinstalled with the Windows 7 operating system from Lenovo.

The Lenovo ThinkVantage Toolbox program helps you maintain your computer, improve computing security, diagnose computer problems, get familiar with the innovative technologies provided by Lenovo, and get more information about your computer. You can use the Diagnostics feature of the Lenovo ThinkVantage Toolbox program to test devices, diagnose computer problems, create bootable diagnostic media, update system drivers, and view system information.

68User Guide

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Lenovo 9953, 9705, 9625, 9421, 9353, 9485, 9623, 7061, 7090, 3656, 9795, 9935, 9946 Diagnostic programs, Lenovo ThinkVantage Toolbox
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9421, 9953, 9705, 9935, 9795 specifications

Lenovo has established itself as a significant player in the global technology market, particularly with its innovative line of laptops. The models 9353, 3656, 9625, 7061, and 9946 showcase the company's commitment to combining performance, portability, and cutting-edge technology.

The Lenovo 9353 is known for its sleek design and powerful performance. It features Intel's latest processors and high-speed SSD options, making it an excellent choice for professionals and creatives who require robust computing power. The 9353 is equipped with a vibrant display that enhances the visual experience, perfect for graphic design or content consumption. Its lightweight build ensures portability, making it easy to carry around.

The Lenovo 3656 stands out with its affordability without compromising on essential features. It is powered by AMD processors and offers decent graphics capabilities, ideal for everyday tasks like browsing, streaming, and office applications. The battery life is commendable, supporting all-day use for students and professionals alike. The 3656 also includes a solid build quality, ensuring durability and reliability.

Next, the Lenovo 9625 is a high-end model designed for gaming enthusiasts. With a powerful NVIDIA graphics card, this laptop delivers an immersive gaming experience with high frame rates and stunning visuals. The 9625 also comes with an advanced cooling system to prevent thermal throttling during extended gaming sessions. Its customizable RGB keyboard appeals to gamers who appreciate aesthetics alongside high performance.

The Lenovo 7061 is tailored for business users. It features enhanced security measures, including a fingerprint reader and a TPM chip to safeguard sensitive data. The 7061's display is designed for long hours of work, with anti-glare technology reducing eye strain. It also provides ample connectivity options, making it a versatile choice for professionals on the go.

Lastly, the Lenovo 9946 is a convertible laptop that offers the flexibility of a tablet and the functionality of a laptop. It boasts a touchscreen display and 2-in-1 versatility, making it suitable for various uses, from casual browsing to professional presentations. The Lenovo 9946 is powered by Intel’s latest technologies, ensuring high performance and seamless multitasking, along with a stylus for precision input.

Overall, these Lenovo models cater to different needs and preferences, all while emphasizing performance, portability, and cutting-edge technology, solidifying Lenovo's reputation in the laptop arena.
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