Remote control problems

Issue

Solution(s)

 

 

 

The projector does not respond to the

1.

Direct the remote control towards remote sensor on the projector.

remote control.

2.

Ensure that the path between remote and sensor is not obstructed.

 

 

3.

Turn off any fluorescent lights in the room.

 

4.

Check the battery polarity.

 

5.

Replace the batteries.

 

6.

Turn off other Infrared-enabled devices in the vicinity.

 

 

 

Audio problems

Issue

Solution(s)

 

 

 

There is no sound.

1.

Adjust the volume on the remote control

 

 

2.

Adjust the volume of the audio source.

 

3.

Check the audio cable connection.

 

4.

Test the source audio output with other speakers.

 

 

 

The sound is distorted.

1.

Check the audio cable connection.

 

 

2.

Test the source audio output with other speakers.

 

 

 

Servicing the projector

If you are unable to solve the problem, you should have the projector serviced. For details on obtaining service, go to Appendix D, “Service and Support,” on page D-1.

Appendix B. Troubleshooting B-3

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Lenovo M500 manual Remote control problems, Audio problems, Servicing the projector