Appendix B. Troubleshooting

The following table provides troubleshooting information for the projector. In some cases, more than one possible solution is provided. Try the solutions in the order they are presented. When the problem is solved, you can skip the additional solutions.

Common problems and solutions

These guidelines provide tips to deal with problems you may encounter while using the projector. If the problem remains unsolved, contact your dealer for assistance. Often after time spent troubleshooting, the problem is traced to something as simple as a loose connection. Check the following before proceeding to the problem-specific solutions.

vUse some other electrical device to confirm that the electrical outlet is working. Ensure that:

vthe projector is turned on.

vall connections are securely attached.

vthat the attached device is turned on.

va connected PC is not in suspend mode.

va connected notebook computer is configured for an external display. This is usually done by pressing a Function key combination on the notebook.

Troubleshooting tips

In each problem-specific section, try the steps in the order suggested. This may help you to solve the problem more quickly. Try to pinpoint the problem and avoid replacing non-defective parts. For example, if you replace batteries and the problem still exists, put the original batteries back and go to the next step. Keep a record of the steps you take when troubleshooting: The information may be useful when calling for technical support or for passing on to service personnel.

LED error messages

LED

Status/Number of

Description

 

flashes

 

 

 

 

Ready

Flashing

Lamp not ready - do not press the power button

 

 

 

 

1

Fan 1 error

 

 

 

 

2

Fan 2 error

 

 

 

Power

2

System task created error

 

 

 

 

3

System overheating

 

 

 

 

4

System interface error

 

 

 

 

5

Lamp error

 

 

 

 

6

Fan error (refer to Ready LED status to determine which fan)

 

 

 

 

7

Lamp cover open

 

 

 

 

8

DLP driver error

 

 

 

 

9

Color wheel error

 

 

 

© Lenovo 2006. Portions © IBM Corp. 2005.

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Lenovo M500 manual Appendix B. Troubleshooting, Common problems and solutions, Troubleshooting tips, LED error messages