Maintenance

(for qualified service personnel only)

2 7

 

 

 

Troubleshooting

Table

 

 

 

 

 

 

 

 

 

 

 

 

 

Problem:

Possible Cause:

Don't Call for Service

 

 

 

 

 

 

 

Until You:

 

 

 

Pilot Will Not Light

A gas shut off valve is turned off

Check all gas shut off valves

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The gas control knob isn't turned to "PILOT"

See "Starting the Pilot Light" Step C

 

 

 

 

 

The valve control knob isn't pushed in

See "Starting the Pilot Light" Step C

 

 

 

 

 

The igniter wasn't pressed repeatedly

See "Starting the Pilot Light" Step C

 

 

 

 

 

No Propane in Tank

Check Tank Level

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Main Burners Will Not

The pilot light has gone out

See "Starting the Pilot Light"

 

 

 

 

 

 

 

 

 

 

 

 

 

Start

 

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

 

 

 

 

 

 

The ON/OFF switch is turned to "OFF"

Turn the ON/OFF switch to "ON"

 

 

 

 

 

The remote control is not working correctly

See the remote control instructions

 

 

 

 

 

The thermostat is set too low

Set thermostat to higher temperature

 

 

 

 

 

 

 

 

 

 

 

 

Remote Control

Does

The pilot light has gone out

See "Starting the Pilot Light"

 

 

 

 

 

 

 

 

 

 

 

 

 

Not Work

 

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

 

 

 

 

 

 

ON/OFF switch is turned to "ON" (stove stays on)

Turn the ON/OFF switch to "OFF"

 

 

 

 

 

The remote is too far away from the stove

Use the remote closer to the stove

 

 

 

 

 

The remote control receiver is turned "Off"

See the remote control instructions

 

 

 

 

 

One of the two remote control batteries is dead

See the remote control instructions

 

 

 

 

 

 

 

 

 

 

 

 

Thermostat Does

Not

The pilot light has gone out

See "Starting the Pilot Light"

 

 

 

 

 

 

 

 

 

 

 

 

 

Work

 

The gas control valve is turned to "PILOT" or "OFF"

See "Starting the Pilot Light"

 

 

 

 

 

 

 

ON/OFF switch is turned to "ON" (stove stays on)

Turn the ON/OFF switch to "OFF"

 

 

 

 

 

The thermostat is set too low

Set thermostat to higher temperature

 

 

 

 

 

 

 

 

 

 

 

 

Optional Blower

Does

The stove is not getting electricity

Check the breaker switch

 

 

 

 

 

 

 

 

 

 

 

 

 

Not Work

 

The stove is not up to temperature

See "Operating Your Stove"

 

 

 

 

 

 

 

 

 

 

 

Pilot Goes Out Once A

The gas supply has been shut off

Keep the gas supply turned on

 

 

 

Month Or More

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flames Are Too Blue

The stove has just been started

This is normal - see "Starting the

 

 

 

 

 

Stove for the First Time"

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Improper air shutter adjustment

Adjust Air Shutter - contact your

 

 

 

 

 

 

 

dealer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Flames Are Too Short

The flame height may be turned too low

Turn the flame height to "HI" -

 

 

 

 

 

 

 

See "Adjusting the Flame Height"

 

 

 

(Under 6")

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Thin Layer of Soot

The logs or coals are placed incorrectly

See "Log Set Installation & Removal"

 

 

 

 

 

 

 

 

 

 

 

Covers the Glass

Improper air shutter adjustment

Adjust Air Shutter - contact your

 

 

 

 

 

 

 

dealer

 

 

 

 

 

 

 

 

 

 

 

 

 

Travis Industries

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Page 27
Image 27
Lopi Direct Vent Freestanding Stove owner manual Maintenance, Troubleshooting

Direct Vent Freestanding Stove specifications

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