Manuals / Lenovo / Computer Equipment / Laptop

Lenovo S9 manual „ A password problem, „ Keyboard problems, Troubleshooting, I forgot my password

Models: S9

1 154

Download 154 pages 3.15 Kb

Page 55

Chapter 4. Troubleshooting

A password problem

I forgot my password.

If you forgot your user password, you must take your computer to a Lenovo authorized servicer or a marketing representative to have the password canceled.

If you forget your supervisor password, Lenovo authorized servicer cannot reset your password. You must take your computer to a Lenovo authorized servicer or a marketing representative to have the main board replaced. Proof of purchase is required, and a fee will be charged for parts and service.

Keyboard problems

A number appears when you enter a letter.

The numeric lock function is on. To disable it, press Fn + F7/NmLk.

47

Image 55

Lenovo S9 manual „ A password problem, „ Keyboard problems, Troubleshooting, I forgot my password

Contents

User Guide Lenovo IdeaPad S9/S10Second Edition February Copyright Lenovo 2009. All rights reserved ENERGY STAR model information System hibernates After 2 hours Table 1. ENERGY STAR power-management features, by operating systemWindows XP Turn off monitor After 10 minutes Turn off hard disks After 30 minutes System standby After 20 minutesExplanation of Hard Disk Capacity II. A portion of the hard disk space is used for specific purposes Chapter 5. Getting help and ContentsChapter 2. Using your Chapter 3. Using externalWarranty ContentsChapter 6. Safety, use, and care Chapter 7. Using Linpus LinuxTop view Chapter 1. Getting to know your computera g e f b c d Chapter 1. Getting to know your computer Power buttonIntegrated wireless device button Wireless antennae built-inFan louvers AC power adapter jackLeft-side view Chapter 1. Getting to know your computerExpressCard slot specific models only Right-side viewChapter 1. Getting to know your computer Security keyholeƒ Wireless radio status indicator System status indicatorsThe system status indicators show the current status of your computer ƒ Power indicator ƒ Battery status indicatorChapter 1. Getting to know your computer Bottom viewa b c d e Expansion slot compartment specific models only Battery latch - spring loadedBattery latch - manual Chapter 1. Getting to know your computerPutting your computer to standby or shutting it down Chapter 2. Using your computer„ Putting your computer to standby „ Shutting down your computer Chapter 2. Using your computerand two click buttons at the bottom of Using the touchpadChapter 2. Using your computer The touchpad consists of a padChapter 2. Using your computer Using the keyboard„ Numeric keypad „ Function key combinations Chapter 2. Using your computerFn + F1 Put your computer in standby mode Chapter 2. Using your computer„ OneKey Rescue System button for Windows XP users only Chapter 2. Using your computerFor details, see OneKey Rescue System User Guide Chapter 2. Using your computer Using memory cards purchased separately„ Removing a memory card Using the integrated cameraChapter 2. Using your computer „ Inserting a memory card„ Using LAN port Using the InternetChapter 2. Using your computer Chapter 2. Using your computer „ Using wireless LANChapter 2. Using your computer „ Using Mobile Broadband specific models onlyWhat is Mobile Broadband In general, your mobile service provider will provide this utility Chapter 2. Using your computerGetting started with Mobile Broadband To insert the SIM card Chapter 2. Using your computer2 Close the computer display and turn it over 3 Remove the battery Inserting the SIM card6 Pivot the card holder downward, and then lock the holder Chapter 2. Using your computerTo remove the SIM card Chapter 2. Using your computer2 Close the computer display and turn it over 3 Remove the battery Removing the SIM cardChapter 2. Using your computer Securing your computer Chapter 2. Using your computer„ Attaching a security lock optional Chapter 2. Using your computer „ Using passwordsTo set a supervisor password Chapter 2. Using your computerOnly a system administrator is able to perform this procedure Changing or removing the supervisor password Chapter 2. Using your computer1 Select Set Supervisor Password, and press the Enter key To set a user password Chapter 2. Using your computerChanging or removing the user password Chapter 2. Using your computer„ Your computer batteries Installing device driversUsing battery and AC adapter Chapter 2. Using your computer„ Using the AC adapter „ Checking battery statusChapter 2. Using your computer ƒ When you purchase a new battery Chapter 2. Using your computerDanger „ Charging the battery„ Handling the battery Chapter 2. Using your computerƒ Keep the battery pack away from fire Chapter 2. Using your computerDanger Connecting a universal serial bus USB device Chapter 3. Using external devicesChapter 3. Using external devices Chapter 3. Using external devices Connecting an ExpressCard/34 device specific models onlyOnly use the ExpressCard/34 module „ Connecting a VGA monitor Connecting an external displayChapter 3. Using external devices Chapter 3. Using external devices Connecting a headphone and audio deviceChapter 3. Using external devices Connecting an external microphone„ Enabling Bluetooth communications Connecting to Bluetooth enabled devicesChapter 3. Using external devices Frequently asked questions Chapter 4. Troubleshootingyour computer, see Lenovo IdeaPad S9/S10 Setup Poster How can I contact the Customer Support Center? Chapter 4. TroubleshootingWhere are the recovery discs? Where can I find warranty information?Chapter 4. Troubleshooting „ Display ProblemsWhen I turn on the computer, nothing appears on the screen The instruction above is for Windows XP users only Chapter 4. TroubleshootingMy screen goes blank while the computer is on I forgot my password „ A password problem„ Keyboard problems Chapter 4. TroubleshootingChapter 4. Troubleshooting „ Standby or hibernation problemsThe computer enters standby mode unexpectedly Chapter 4. Troubleshooting „ Computer screen problemsThe screen is blank Incorrect characters appear on the screen Chapter 4. TroubleshootingMake sure that ƒ The display device driver is installed correctly The screen is unreadable or distortedYour computer operates after the battery status indicator shows empty „ Sound problems„ Battery problems Chapter 4. TroubleshootingThe computer does not operate with a fully charged battery „ A hard disk drive problem„ A startup problem Chapter 4. TroubleshootingThe computer does not start from a device you want „ Other problemsChapter 4. Troubleshooting Your computer does not respondGetting help and service Chapter 5. Getting help and serviceGetting help on the Web Chapter 5. Getting help and serviceCalling the customer support center The following items are not covered Chapter 5. Getting help and serviceƒ Machine Type and Model Chapter 5. Getting help and serviceGetting help around the world Chapter 5. Getting help and serviceImportant safety information Chapter 6. Safety, use, and care information„ Conditions that require immediate action Chapter 6. Safety, use, and care informationChapter 6. Safety, use, and care information „ Safety guidelinesChapter 6. Safety, use, and care information „ Service and upgradesDanger „ Power cords and power adaptersChapter 6. Safety, use, and care information DangerProtect power cords and power adapters from liquids. For instance, do not leave your power cord or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids can cause a short circuit, particularly if the power cord or power adapter has been stressed by misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector terminals on a power adapter, which can eventually result in overheating Chapter 6. Safety, use, and care informationDanger Chapter 6. Safety, use, and care information„ Extension cords and related devices „ Plugs and outletsChapter 6. Safety, use, and care information „ Power supply statementDanger Chapter 6. Safety, use, and care information „ Lithium coin cell battery noticeDanger „ Heat and product ventilation Chapter 6. Safety, use, and care informationDanger ƒ Keep the cover closed whenever the computer is plugged in Chapter 6. Safety, use, and care informationChapter 6. Safety, use, and care information „ Safety information related to Mobile Broadband5 The Mobile Broadband communication may affect the operation of implanted cardiac pacemakers and other medically implanted equipment. Patients with cardiac pacemakers should be well aware that use of Mobile Broadband feature on this computer may cause the implanted device to malfunction. If patients have any doubt that there is interference taking place, immediately disable the wireless radio on the computer and contact the doctor for more information Chapter 6. Safety, use, and care informationChapter 6. Safety, use, and care information „ CD and DVD drive safetyDanger Chapter 6. Safety, use, and care information „ Electrical current safety informationDanger To connect 1. Turn everything OFF Chapter 6. Safety, use, and care information„ Laser compliance statement Chapter 6. Safety, use, and care informationWhen a CD or DVD drive is installed, note the following handling instructions Chapter 6. Safety, use, and care informationDanger „ Liquid Crystal Display LCD Notice Chapter 6. Safety, use, and care informationDanger Chapter 6. Safety, use, and care information „ Be careful about where and how you workCaring your computer ƒ Place liquids away from your computer to avoid spills, and keep your computer away from water to avoid the danger of electrical shock Chapter 6. Safety, use, and care informationNot all such appliances cause a significant electrostatic charge Chapter 6. Safety, use, and care information„ For outdoor use Chapter 6. Safety, use, and care information„ Be gentle with your computer „ Carry your computer properlyChapter 6. Safety, use, and care information „ Data safety„ Handle storage media and drives properly Chapter 6. Safety, use, and care information „ Take care in setting passwords„ Other important tips Chapter 6. Safety, use, and care information „ Cleaning the cover of your computerChapter 6. Safety, use, and care information „ Cleaning your computer keyboard„ Cleaning your computer display Accessibility and comfortChapter 6. Safety, use, and care information „ Ergonomic information Chapter 6. Safety, use, and care informationGeneral Posture Below are some general recommendations for assuming a healthy working posture. It is best to periodically make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position. Frequent, short breaks from your work will also help to prevent any minor discomfort associated with your working posture Chapter 6. Safety, use, and care information„ Questions about vision? Chapter 6. Safety, use, and care informationMaintenance „ What if you are traveling?Chapter 6. Safety, use, and care information „ General tips for maintenanceƒ Update device drivers and BIOS when needed Chapter 6. Safety, use, and care informationƒ Remove all external devices such as the printer, keyboard, and so on Chapter 6. Safety, use, and care information„ First start Chapter 7. Using Linpus Linux LiteUsing Linpus Linux Lite „ Start your computerChapter 7. Using Linpus Linux Lite „ Set up network connectionCable network connection Chapter 7. Using Linpus Linux Lite1 Choose LAN on New connection window 2 DHCP method is used for cable network connection by default Chapter 7. Using Linpus Linux LiteChapter 7. Using Linpus Linux Lite Wireless network connection Chapter 7. Using Linpus Linux Lite1 Choose WLAN on New Connection window Chapter 7. Using Linpus Linux Lite Chapter 7. Using Linpus Linux Lite Chapter 7. Using Linpus Linux Lite Use PPPoE broadband connection Chapter 7. Using Linpus Linux Lite1 Choose PPPoE on New Connection window 2 Input Username and Password on PPPoE Setting window Chapter 7. Using Linpus Linux LiteChapter 7. Using Linpus Linux Lite „ Task manager Chapter 7. Using Linpus Linux LiteChapter 7. Using Linpus Linux Lite „ Power off your computer2 Click Computer shutdown on the dialogue box popped up „ What this warranty covers Appendix A. Lenovo Limited Warranty„ What your service provider will do to correct problems „ How to obtain warranty serviceAppendix A. Lenovo Limited Warranty Appendix A. Lenovo Limited Warranty „ Replacement of a product or partInformation.” „ Your additional responsibilities Appendix A. Lenovo Limited Warranty„ Use of personal information Appendix A. Lenovo Limited Warranty „ What this warranty does not cover„ Limitation of liability Appendix A. Lenovo Limited Warranty Appendix A. Lenovo Limited Warranty „ Dispute resolution„ Other rights Appendix A. Lenovo Limited Warranty„ European Economic Area EEA Appendix A. Lenovo Limited Warranty Warranty informationNotebook 20013,20015, 4067 Appendix A. Lenovo Limited Warranty „ Types of warranty service1 Customer Replaceable Unit “CRU” Service 3 Courier or Depot Service Appendix A. Lenovo Limited Warrantyyou may be charged for the replacement CRU if your Service Provider does not receive the defective CRU within thirty 30 days of your receipt of the replacement 2 On-site Serviceproduct as it sees fit. For Mail-in Service, the product will be returned to you at Lenovo’s expense, unless your Service Provider specifies otherwise Appendix A. Lenovo Limited Warranty5 Product Exchange Service Appendix A. Lenovo Limited Warranty Lenovo warranty service telephone numbersWarranty service telephone numbers Toll Number Sao Paulo Region Appendix A. Lenovo Limited WarrantyAppendix B. Customer replaceable units CRUs Environment Appendix C. SpecificationsSpecifications SizePower source AC adapter Appendix C. SpecificationsBattery pack ƒ Lithium-ion Li-Ion battery pack Nominal voltage 11.1 V dcLenovo United States, Inc 1009 Think Place - Building One Appendix D. NoticesMorrisville, NC U.S.A Attention Lenovo Director of Licensing Appendix D. Notices „ Television output notice „ Export classification noticeAppendix D. Notices „ Wireless Interoperability Wireless related informationAppendix D. Notices Appendix D. Notices „ Usage environment and your health„ Federal Communications Commission FCC Statement Electronic emissions noticesAppendix D. Notices „ Avis de conformité à la réglementation d’Industrie Canada „ Industry Canada Class B Emission Compliance StatementAppendix D. Notices Appendix D. Notices „ German Class B Compliance StatementInformationen in Hinsicht EMVG Paragraf 4 Abs. 1 Appendix D. NoticesAppendix D. Notices „ European Union Compliance Statement Class B ComplianceAppendix D. Notices „ Japan Compliance Statement for Power line Harmonics„ Japanese VCCI Class B Statement „ Korea Class B„ General recycling statement WEEE and recycling statementsAppendix D. Notices Appendix D. Notices EU WEEE Statements„ Collecting and Recycling a Disused Lenovo Computer or Monitor Japan Recycling StatementsAppendix D. Notices „ Disposing of a Lenovo Computer Components „ Disposing a Disused Battery Pack from Lenovo Notebook ComputersAppendix D. Notices Notice for Users in the U.S.A Notice on deleting data from your hard diskAppendix D. Notices Appendix D. Notices ƒ Using the preinstalled recovery program, bring the hard disk back to factory-ship stateTrademarks Appendix D. NoticesBluetooth IndexIndex Index LENOVO If your product is not working correctlyDO NOT RETURN IT TO THE STORE Lenovo China P/N147002167 Printed in China New World. New Thinking.TM