returnsanyfailingerrorcodesormessages,calltheCustomerSupportCenterwiththecodesor
messagesandthecomputerinfrontofyou.Atechnicianwillassistyoufurther.
14.Ifrequired,youcanndyourcountry'sCustomerSupportCenterat:
http://www.lenovo.com/support/phone.WhencallingtheCustomerSupportCenter,pleasemakesure
youhaveyourmachinemodeltype,serialnumberandthecomputerinfrontofyou.Also,ifthemachine
isproducingerrorcodes,itishelpfultohavetheerrorscreenonorthemessagewrittendown.
Makingsuredevicedriversarecurrent
Devicedriversareprogramsthatcontaininstructionsfortheoperatingsystemabouthowtooperateor
“drive”acertainpieceofhardware.Eachhardwarecomponentonyourcomputerhasitsownspecicdriver.
Ifyouaddanewcomponent,theoperatingsystemneedstobeinstructedonhowtooperatethatpiece
ofhardware.Afteryouinstallthedriver ,theoperatingsystemcanrecognizethehardwarecomponent
andunderstandhowtouseit.
Note:Becausedriversareprograms,likeanyotherleonyourcomputer,theyaresusceptiblet ocorruption
andmightnotperformproperlyifcorruptionoccurs.
Itisnotalwaysnecessarytodownloadthelatestdrivers.However,youshoulddownloadthelatestdriver
foracomponentifyounoticepoorperformancefromthatcomponentorifyouaddedanewcomponent.
Thismighteliminatethedriverasthepotentialcauseoftheproblem.
GettingthelatestdriversfromtheWebsite
YoucandownloadandinstallupdateddevicedriversfromtheLenovoWebsitebydoingthefollowing:
1.ConnecttotheInternet.
2.Goto:
http://www.lenovo.com/ThinkPadDrivers.
3.Enterthepr oductnumberofthecomputerorclickDetectmysystemonthescreen.
4.ClickDownloadsanddrivers.
5.Followthedirectionsonthescreenandinstallthenecessarysoftware.
GettingthelatestdriversusingSystemUpdate
TheSystemUpdateprogramhelpsyoukeepthesoftwareonyoursystemup-to-date.Updatepackagesare
storedonLenovoserversandcanbedownloadedfromtheLenovoSupportWebsite.Updatepackagescan
containapplications,devicedrivers,UEFIBIOSashes,orsoftwareupdates.WhentheSystemUpdate
programconnectstotheLenovoSupportWebsite,theSystemUpdateprogramautomaticallyrecognizes
themachinetypeandmodelofyourcomputer,theinstalledoperatingsystem,andthelanguageofthe
operatingsystemtodeterminewhatupdatesareavailableforyourcomputer.TheSystemUpdateprogram
thendisplaysalistofupdatepackagesandcategorizeseachupdateascritical,recommended,and
optionaltohelpyouunderstandtheimportance.Youhavecompletecontrolofwhichupdatestodownload
andinstall.Afteryouselecttheupdatepackagesyouwant,theSystemUpdateprogramautomatically
downloadsandinstallstheupdateswithoutanyfurtherinterventionfromyou.
TheSystemUpdateprogramispreinstalledonyourcomputerandisreadytorun.Theonlyprerequisiteis
anactiveInternetconnection.Y oucanstarttheprogrammanually,oryoucanusetheschedulefeature
toenabletheprogramtosearchforupdatesautomaticallyatspeciedintervals.Youalsocanpredene
scheduledupdatestosearchbyseverity(criticalupdates,criticalandrecommendedupdates,orallupdates)
sothelistyouchoosefromcontainsonlythoseupdatetypesthatareofinteresttoyou.
FormoreinformationabouthowtouseSystemUpdate,referto“SystemUpdate”onpage19.
122UserGuide