•Problem:Thebatterypackcannotbecharged.
Solution:Youcannotchar gethebatterywhenitistoohot.Ifthebatteryfeelshot,detachacpower
adapter,leavecomputerturnedoffandallowittocooltoroomtemperature.Afteritcools,rechargethe
battery.Ifitstillcannotbecharged,haveitserviced.
ACpoweradapterproblems
•Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedinthetaskbar.Alsotheacpowerindicatordoes
notlightup.
Solution:Doasfollows:
1.Mak esurethattheconnectionoftheacpoweradapteriscorrect.F orconnectingtheacpower
adapter,seetheSetupInstructionsmanualincludedintheshippingcontentsofyourcomputer.
2.Iftheabovestepiscorrect,turnoffthecomputer,thendisconnecttheacpoweradapter.
3.Reconnecttheacpoweradapter ,thenturnonthecomputer.
4.Ifthepoweradaptericonstilldoesnotappearonthetaskbarandtheacpowerindicatordoesnot
lightup,havetheacpoweradapterandyourcomputerserviced.
Note:IfyourcomputerisaWindows7model,todisplaythepoweradapter(powerplug)icon,click
Showhiddeniconsinthetaskbar.
Powerproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:
1.V erifythepowerswitch.Referto“Systemstatusindicators”onpage9.Thepowerswitchisilluminated
wheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower
adapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andmakesurethatthepowercableis
rmlyattachedtotheadapterbrickandthecomputer.
4.V erifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
5.Removealldevicesandthentestforsystempowerwithminimaldevicesattached.
a.Disconnecttheacpoweradapterandallcablesfromthecomputer.
b.Closethecomputerdisplay,andturnthecomputerover.
c.Removethememorymodule.Referto“Replacingamemorymodule”onpage76.
d.RemovethePCIExpressMiniCard.Referto“InstallingandreplacingthePCIExpressMiniCardfor
wirelessLAN/WiMAXconnection”onpage83.
e.Removetheharddiskdrive.Referto“Replacingthesolidstatedriveorharddiskdrive”onpage73.
f.Waitfor30seconds,andthenreinstalltheSO-DIMMandtheacpoweradaptertotestthecomputer
withminimaldevicesattachedrst.
g.Reinstalleachdeviceoneatatimethatyouhaveremovedintheearliersteps.
Ifyourcomputerdoesnotrunonbatterypower,checkthefollowing:
Verifythebattery-statusindicator.Referto“P owerstatusindicator”onpage10.
Thebattery-statusindicatorisnormallyilluminatedwheneverthecomputerison,ortheacpoweradapteris
connectedandthebatteryischarging.Thisindicatormightbeblinkingorsolidineitherorangeorgreen
colordependingonthestatusofthebattery.
146UserGuide